Open To Work
Kate Young
Lynnwood,WA
Work Preference
Summary
Knowledgeable candidate who successfully supported operational functions by streamlining processes and fostering team collaboration. Demonstrated expertise in project management and problem-solving to improve efficiency and drive results.
Overview
17
17
years of professional experience
Work History
Project Manager
Barclay Dean Architectural Products
Bothell, WA
- Coordinated commercial construction projects from procurement through delivery, managing submittals, schedules, labor requirements, and project documentation.
- Partnered with project managers, vendors, and clients to ensure projects remained on schedule, within budget, and aligned with project goals.
- Managed material procurement, delivery logistics, and resource allocation to support efficient project execution.
- Maintained project records, monitored budgets, and resolved operational issues through proactive communication and problem-solving.
Office Manager
GPT Physical Therapy at Ravenna
Seattle, WA
06.2024 - 02.2025
- Directed daily clinic operations, overseeing front desk functions, scheduling, inventory management, billing processes, and equipment administration.
- Managed staff development through coaching, performance evaluations, training, and mentoring initiatives.
- Developed and implemented operational policies, procedures, and workflow improvements to increase efficiency and service quality.
- Analyzed referral and performance data to support marketing initiatives, patient acquisition, and organizational growth.
- Oversaw patient satisfaction metrics and tracked progress toward operational and performance objectives.
Radiology Reception Lead
Proliance Advanced Imaging Center
Bellevue, WA
02.2023 - 06.2024
- Led front-office operations, coordinating patient scheduling, provider communication, and administrative workflows.
- Ensured compliance, documentation accuracy, and quality control through auditing and process oversight.
- Served as a key liaison between patients, providers, technicians, and external partners to support operational efficiency.
Medical Reception Lead
Proliance Surgeons Everett Bone and Joint
Everett, WA
08.2020 - 02.2023
- Supervised front-office functions, appointment scheduling, documentation management, and provider support activities.
- Conducted audits of records and schedules to ensure operational accuracy and workflow efficiency.
- Maintained effective communication across clinical, administrative, and patient-facing teams.
Box Office Manager
Studio East
Kirkland, WA
11.2017 - 02.2020
- Managed box office operations, including staff hiring, training, scheduling, and performance oversight.
- Oversaw event logistics, revenue tracking, financial reconciliation, inventory management, and reporting.
- Implemented operational procedures that supported customer experience and organizational objectives.
Skellenger Bender, PS | YMCA of Greater Seattle | Windermere Property Management
01.2016 - 01.2018
- Supported executive, legal, fundraising, and property management operations through project coordination, database management, reporting, scheduling, and process administration.
- Managed financial records, reconciliations, donor reporting, event coordination, and office operations.
- Collaborated with cross-functional teams to improve administrative efficiency and support organizational goals.
Coffee Master / Trainer
Starbucks
01.2011 - 01.2015
- Trained and coached team members on operational standards, quality assurance, and customer experience best practices.
Assistant Manager
Lane Bryant
01.2008 - 01.2011
- Assisted with employee training, scheduling, hiring support, performance management, and operational planning.
- Supported achievement of sales, customer service, and operational goals through team leadership and coaching.
Education
Bachelor of Arts - Psychology
University of Washington
Seattle, WA2011
Skills
- Project planning and development
- Project management
- Project scheduling
- Schedule management
- Verbal and written communication
- Budget administration
- Inventory control
- Data review
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
GPT Physical Therapy at Ravenna
06.2024 - 02.2025
Radiology Reception Lead
Proliance Advanced Imaging Center
02.2023 - 06.2024
Medical Reception Lead
Proliance Surgeons Everett Bone and Joint
08.2020 - 02.2023
Box Office Manager
Studio East
11.2017 - 02.2020
Skellenger Bender, PS | YMCA of Greater Seattle | Windermere Property Management
01.2016 - 01.2018
Coffee Master / Trainer
Starbucks
01.2011 - 01.2015
Assistant Manager
Lane Bryant
01.2008 - 01.2011
Project Manager
Barclay Dean Architectural Products
Bachelor of Arts - Psychology
University of Washington