Katee Mugnai

• Assisted customers in navigating product offerings and resolving inquiries efficiently.
• Collaborated with teams to ensure timely order fulfillment and delivery accuracy.
• Utilized CRM software to track customer interactions and maintain records.
• Fostered strong relationships with clients, ensuring ongoing support and engagement.
• Conducted regular account reviews to assess client status, identify opportunities, and ensure continued success.
• Managed a portfolio of key accounts, ensuring timely issue resolution and consistent communication with stakeholders.

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• Developed tailored sales strategies to address specific client needs and drive revenue growth.
• Analyzed market trends to identify opportunities for expanding key accounts and optimizing product offerings.
• Implemented efficient sales tracking systems for accurate forecasting and inventory management purposes.

• Implemented CRM systems to streamline communication and improve customer relationship management.
• Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
• Conducted market analysis to identify emerging trends and opportunities for expansion.

• Facilitated student enrollment processes, ensuring compliance with institutional policies and procedures.
• Developed and maintained relationships with prospective students to enhance recruitment efforts.
• Streamlined application review processes, reducing turnaround times for enrollment decisions.

• Oversaw daily salon operations, ensuring exceptional customer service and satisfaction.
• Managed staff schedules and performance, fostering a collaborative team environment.
• Developed marketing strategies to enhance brand visibility and attract new clientele.
• Implemented inventory management systems, optimizing supply levels and reducing waste.

• Led strategic initiatives to enhance operational efficiency and improve team performance.
• Developed and implemented training programs to elevate staff competencies and engagement.
• Developed and implemented strategic programs enhancing community engagement and participation.