Kate Hurtado
Duluth,Georgia
Summary
Dynamic professional in customer service and inventory tracking, honed at Amigo Auto Repairs. Excelled in fast learning and organization, significantly enhancing work environment efficiency. Demonstrates a strong commitment to safety awareness and continuing education, ensuring top-notch service delivery and operational excellence.
Overview
4
4
years of professional experience
Work History
Parts Manager
Amigo Auto Repairs
2024.05 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Apprentice
Amigo Auto Repairs
2020.08 - Current
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Service Advisor
Amigo Auto Repairs
2023.08 - 2024.05
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Work Study Student
Amigo Auto Repairs
2020.08 - 2022.05
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
Education
High School Diploma -
Meadowcreek High School
Norcross, GA05.2022
Skills
Teamwork and Collaboration
Time Management
Safety awareness
Customer Service
Inventory Tracking
Continuing education
Languages
Spanish
Native or Bilingual
Timeline
Parts Manager
Amigo Auto Repairs
2024.05 - Current
Service Advisor
Amigo Auto Repairs
2023.08 - 2024.05
Apprentice
Amigo Auto Repairs
2020.08 - Current
Work Study Student
Amigo Auto Repairs
2020.08 - 2022.05
High School Diploma -
Meadowcreek High School
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