Kate L Jordan
Galena,Ohio
Summary
Reliable professional held in high regard as Neurophysiologist of more than 8 years. Safety-conscious and hardworking with skills in effective communication, patient support and monitoring. Delivering highest level of patient care on every surgery.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Neurophysiologist
NuVasive Clinical Services
03.2016 - Current
- Certified in Neurophysiologic Interoperative Monitoring (CNIM) Competencies in advanced surgeries, including Somatosensory Evoked Potentials, Electromyography, Transcranial Motor Evoked Potentials, Cortical Mapping, Phase Reversal, White Matter Mapping, Cranial Nerve
- In charge of the schedule and on-call schedule for Neurophysiologists for the Ohio State University team
- Managerial experience when needed, when manager is out
- Guiding and organizing the team and the duties that come with it
- Consults with surgeon's daily regarding structures at risk and modalities to be monitored during surgeries
- Communicates urgent changes to the surgeon, and relays the monitoring information to help the surgeon's make decisions in a timely manner
- Spends time with patients obtaining a detailed history of symptoms, and explaining neurophysiology
- Use of the 10-20 systems with electrode placement
- Train new associate neurophysiologist
- Expert on Xltek and Caldwell systems
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
- Educate and train clients, research problems and coordinate solutions between the laboratory and client
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Account Manager
Medical Diagnostics Laboratories
12.2014 - 03.2016
- Point of sale knowledge
- Guest relations management
- Performance improvement
- Communication skills
- Quality assurance support
- Patient support and education
- Goal planning and attainment
- Patient-focused care
- Confidential case documentation
- Analytical thinking
- Information collection
- Diagnostic tools
- Reporting requirements
- High level of autonomy
- Clinical instruction
- Scheduling
- Learn and obtain information about the testing available to the clients
- Establish positive long-term client relations
- Monitor, evaluate and report level of client satisfaction and recommend appropriate correction
- Maintain knowledge of competitors and understand the competitions product
- Pull and understand trend analysis and specimen reports
- Work with clients on an individual level for billing
- Successfully grew specimen count in territory
Education
Bachelor of Science - Zoology
The Ohio State University
Columbus, Ohio01.2014
Skills
- Competencies in advanced surgeries
- Advanced neurophysiology knowledge
- Clinical Research Expertise
- Attention to detail and accuracy
- Medical Equipment Operation
- Point of sale knowledge
- Guest relations management
- Performance improvement
- Communication skills
- Quality assurance support
- Patient support and education
- Goal planning and attainment
- Patient-focused care
- Confidential case documentation
- Analytical thinking
- Information collection
- Diagnostic tools
- Reporting requirements
- High level of autonomy
- Clinical instruction
- Scheduling
- Neurological disorders understanding
Certification
- Certified in Neurophysiological Intraoperative Monitoring
Timeline
Senior Neurophysiologist
NuVasive Clinical Services
03.2016 - Current
Account Manager
Medical Diagnostics Laboratories
12.2014 - 03.2016
Bachelor of Science - Zoology
The Ohio State University
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