Katelan Burch
Portland,OR
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Owner
House Of Rain
06.2021 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, and purchasing.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Manager, Logistics Coordinator, Floral Designer
Rolling Hills Flower Mart
02.2014 - 05.2023
- Maximized performance by monitoring daily activities and mentoring team members.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, banquets and various unique events.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Processed and entered customer orders into database and provided proactive & personable customer service for accounts.
- Imparted knowledge on plants and flowers to customers.
Administrative Professional, Personal Assistant
Chelby Crawford, Real Estate
03.2015 - 08.2021
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Education
Bachelor of Arts - Communications
California State University - East Bay
Hayward, CA06.2012
Skills
- Verbal and Written Communication
- Training and Leadership
- Customer Relations
- Business Operations
- Quality Standards
- Workload Delegation
Certification
- Certified Professional Coder, CPC-A, American Academy of Professional Coders, January 2023
Timeline
Business Owner
House Of Rain
06.2021 - Current
Administrative Professional, Personal Assistant
Chelby Crawford, Real Estate
03.2015 - 08.2021
Manager, Logistics Coordinator, Floral Designer
Rolling Hills Flower Mart
02.2014 - 05.2023
Bachelor of Arts - Communications
California State University - East Bay
Similar Profiles
Brian ShottsBrian Shotts
Inside Sales Representative at Rain For RentInside Sales Representative at Rain For Rent
Jared PuertoJared Puerto
Client Success Agent at Enium/ Rain GlobalClient Success Agent at Enium/ Rain Global
Mykhaylo LeonchykMykhaylo Leonchyk
Truck Driver at Rain City LLC.Truck Driver at Rain City LLC.
COURTNEY PATTERSONCOURTNEY PATTERSON
Asset and Environmental Stewardship (AES) Director at MetroAsset and Environmental Stewardship (AES) Director at Metro
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks