Katelin Moore
Greenville,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated, engaging personality and flexible approach. Upbeat, friendly, and anticipates customer needs to facilitate enjoyable experiences.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
Bon Secours Mercy Health
12.2021 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
Customer Service Representative
Anyone Home
07.2018 - 11.2021
- Responded to customer requests for property information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Met customer call guidelines for service levels, handle time and productivity.
Server
Fatz Cafe
01.2016 - 07.2018
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
High School Diploma -
Clinton High School
Clinton, SC12-2017
Timeline
Patient Care Technician
Bon Secours Mercy Health
12.2021 - Current
Customer Service Representative
Anyone Home
07.2018 - 11.2021
Server
Fatz Cafe
01.2016 - 07.2018
High School Diploma -
Clinton High School
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