KATELIN REYNOLDS

• Washed cars and trucks daily for auto dealership.
• Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
• Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
• Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
• Vacuumed interiors of vehicles to remove dirt and debris.

• Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
• Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
• Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
• Improved customer satisfaction by providing accurate and timely repair estimates for collision damages.
• Ensured accuracy in repair estimates by utilizing cutting-edge software programs designed for the automotive industry.
• Minimized potential conflicts by effectively documenting all aspects of each collision case, including detailed photographs and written descriptions of damages incurred.
• Showcased exceptional customer service skills when interacting with clients in high-stress situations, providing empathy and reassurance during difficult times.
• Maintained a strong attention to detail, ensuring all relevant information was accurately recorded and communicated to customers and insurance providers throughout the repair process.
• Contributed to team success by collaborating with technicians, service advisers, and other staff members to ensure smooth operations within the shop.
• Enhanced efficiency within the shop by developing standardized procedures for evaluating vehicle damage and estimating costs.

Worked on Call Of Duty: Black Ops - Cold War, also Call of Duty: Vanguard and Warzone Pacific before release

Maintained quality of game experience through meticulous testing

Collaborated with groups on tests involving between 4 and 40 other testers

Performed independent sweeps of maps to verify fixes

Identified and successfully reproduced several game-breaking bugs

Conducted tests across multiple systems to find and reproduce bugs

Performed regression tests to verify status of existing bugs

performed and confirmed automation tests to ensure bugs were not present

Used Jira to perform advanced queries for both simple and obscure bugs

Also able to use Excel

• Worked well independently and on teams to solve problems
• Served as friendly, hardworking, and a punctual employee
• Organized and prioritized work to complete assignments in a timely, efficient manner.

• Served as a friendly, hardworking, and punctual employee
• Remained punctual and professional at all times
• Worked hard to make sure all work was completed

• Hardworking, and punctual employee
• Made sure everything was entered correctly
• Consistently worked with client satisfaction in mind.

• Worked well independently and on a team to make sure everything was taken care of
• Worked hard and was always punctual
• Organized and prioritized work to complete assignments in a timely, efficient manner
• Promoted fun and learning each and every day
• Responded to problems with excellent troubleshooting abilities.

• Worked well with a team to solve problems
• Was friendly, hardworking and a punctual employee
• Functioned with flexibility and agility.