Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelin Shears

Fredericksburg,VA

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.


Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.


Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Cracker Barrel
07.2018 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.

Kitchen Lead

Applebee's Grill + Bar
04.2016 - 04.2018
  • Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
  • Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
  • Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
  • Monitored inventory levels to prevent stock shortages during peak service hours or special events.

Education

High School Diploma -

Stafford Senior High School
Fredericksburg, VA

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Shift Management
  • Staff Scheduling
  • Adaptable
  • Point of Sale (POS) system operation

Certification

  • Certified - Servsafe manager
  • Certified - Trainer BOH & FOH
  • Certified - Alcohol manager handling

Timeline

Restaurant Manager

Cracker Barrel
07.2018 - Current

Kitchen Lead

Applebee's Grill + Bar
04.2016 - 04.2018

High School Diploma -

Stafford Senior High School

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Katelin Shears