Hi, I’m
Katelin So
Brooklyn,NY
Overview
7
years of professional experience
Work History
EmpireVista TechnologiesBrooklyn, NY
Operations & Business Development Coordinator
03.2025 - Current
Job overview
- Led end-to-end procurement processes, including RFP development and partner onboarding, to align with supplier diversity initiatives.
- Cultivated vendor relationships and secured partnerships that generated $100K+ in sales within three months.
- Developed client-facing proposals, quotes, and presentations, streamlining sales workflows and enhancing conversion rates.
- Advised on tailored technology solutions for diversity-certified companies to support inclusive procurement strategies.
Check Call Care CPR INC.Brooklyn, NY
Founder & Owner
06.2024 - Current
Job overview
- Established and scaled an American Red Cross-certified training provider, delivering CPR, BLS, and lifeguard certification programs.
- Secured $40K+ in grant funding to launch school-based programs, expanding access to certifications for underserved youth.
- Implemented HubSpot and Salesforce CRM integrations to optimize marketing, lead management, and enrollment operations.
- Directed HR, procurement, and operational strategy, building a certified instructor team and negotiating vendor contracts.
NY Century DaycareNew York, NY
Recreational Program & Operations Coordinator, Procurement Manager
08.2020 - 08.2024
Job overview
- Designed and executed procurement and inventory strategies, improving forecast accuracy by 15% and reducing shortages by 20%.
- Managed sourcing of medical supplies, hygiene products, and recreational programming, enhancing service quality and client engagement.
- Scheduled and coordinated 20+ weekly meetings, ensuring operational readiness and executive support.
- Oversaw lease compliance, vendor management, and facility maintenance to support daily operational continuity.
Aquatic SolutionsNew York, NY
American Red Cross Instructor, Purchaser
09.2018 - 06.2024
Job overview
- Certified and trained 900+ students across CPR, AED, Lifeguarding, and First Aid programs in compliance with Red Cross standards.
- Managed procurement and logistics for training materials across 8 sites, securing $200K+ in contracts with 22% cost savings.
- Forecasted quarterly supply needs and executed strategic sourcing plans to maintain consistent training delivery.
- Advanced supplier diversity goals by sourcing CPR equipment from MWBE-certified vendors.
Education
University at Buffalo (SUNY)
BA from Psychology, Human and Health Services
Skills
- Microsoft Office Suite
- Adobe Acrobat
- Canva
- Internet Navigation
- Ad Platforms
- CRM Tools
- Leadership
- Team Management
- Program Development
- Training Curriculum Design
- Emergency Response
- Data Analysis
- Reporting
- Interpersonal Communication
- Marketing Strategy
- Fast-Paced Adaptability
Languages
English
Fluent
Chinese (Cantonese)
Fluent
Mandarin
Conversational
Timeline
Operations & Business Development Coordinator
EmpireVista Technologies
03.2025 - Current
Founder & Owner
Check Call Care CPR INC.
06.2024 - Current
Recreational Program & Operations Coordinator, Procurement Manager
NY Century Daycare
08.2020 - 08.2024
American Red Cross Instructor, Purchaser
Aquatic Solutions
09.2018 - 06.2024
University at Buffalo (SUNY)
BA from Psychology, Human and Health Services