Medical Records Assistant
The Medical Center Of Elberton
08.2010 - 01.2014
- Leveraged scanning and imaging software to electronically file medical documentation in individual patient medical charts.
- Answered phone promptly and directed incoming calls to correct personal.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
- Operated office equipment, such as personal computers, photocopiers, scanners, voicemail systems .
- Communicated with colleagues and staff to cover other positions in department as needed.
- Practiced meaningful customer service skills to address patient and staff need with courteously, promptly, and with compassion.