Katelin Wootan

Was a nanny for multiple families over the years.
-Created an environment that was clean, safe and kept kids healthy.
-Cared for children and provided emotional, nurturing care, and creating engaging activities to encourage growth and development according to the family's needs.
-Plan and engage in educational activities, including reading, art and imaginative play.
-Communicated with parents on a daily basis and provided regular updates about their activities, mood, and incidents.
-Set educational goal with parents and monitor and report developmental progress and areas where additional support may be needed.
-Prioritized open and honest communication with parents. Discussed any concerns, challenges, or successes, and fostered a partnership built on trust and transparency.

Supported the director in implementing curriculum, policies and assessments. Helped with day-to-day operations, such as staffing, and acting as director when needed.
-Interviewed and hired staff and managed staff according to their job descriptions. Modeled and coached the teaching team to encourage their success.
-Assisted new hires with their leave earnings and usage along with their new hire paperwork including benefits for the full-time employees.
-Was available to answer parent questions about their child's day. Provide information to parents about their children and general child development. Kept an effective and open communication with all parents and employees.
-Helped maintain the program budget by collecting payments and fees, approving expenses, distributing funds and planning fundraising events.

Welcomed guests in a friendly and professional manner.
-Answered calls promptly and professionally and maintained a positive attitude. Redirected calls and messages in a timely manner.
-Responded to customer and inquiries about memberships, classes and events and provided accurate information. Also addressed and resolved member concerns in a courteous manner.
-Maintained schedules, and planned appointments and meetings.
-Updated records and files and monitored office expenses.
-Oversaw and organize promotional events.
-Managed inventory of gym supplies, cleaning products and merchandise.
-Assisted new members for signing up for membership and explained the payment process.
-Managed memberships for renewals and cancellations.
-Monitored and processed member dues. Sent out memos for outstanding member fees.
-Logged in waivers and created accounts for new members.
-Kept track of instructor hours and members classes, while also scheduling group classes and one on one training sessions with our instructors.
-Charged members fees for "No shows."
-Maintained records of daily transactions.