Katelyn Alberico
Joliet,IL
Summary
Motivated Business Administration student with hands-on experience in sales, marketing, and leadership. Seeking opportunities to apply organizational and communication skills in a professional setting while continuing to grow within the business and marketing field.
Overview
4
4
years of professional experience
Work History
Seasonal On-site Sales Intern & Senior Trip Leader
The Commencement Group
Elk Grove Village, Illinois
04.2022 - Current
- Supervise and lead a team of sales interns at multiple high-volume commencement events, ensuring adherence to company procedures and customer service standards.
- Facilitate on-site sales of graduation merchandise to students, families, and faculty, processing transactions efficiently using the Square POS system and maintaining accurate digital sales records.
- Coordinate event logistics, including setup, merchandise presentation, and inventory management, to create an organized and visually appealing sales environment.
- Provide hands-on leadership and clear communication to foster teamwork and productivity during fast-paced event operations.
- Consistently led teams to achieve and exceed established sales benchmarks through strategic coordination and strong interpersonal engagement.
Marketing Manager & Receptionist
Salon 180
La Grange, Illinois
08.2024 - 06.2025
- Developed and executed marketing strategies across social media platforms including Facebook, Instagram, and TikTok to promote salon services, special offers, and stylist features.
- Created original multimedia content, managed posting schedules, and tracked engagement metrics to evaluate audience growth.
- Enhanced the salon’s online visibility and customer engagement by increasing social media followers, view counts, and client interactions through consistent & creative outreach.
- Oversaw daily front desk operations, including greeting clients, scheduling appointments, managing phone and email communication, and processing payments through the MEEVO software system.
Clerical Assistant
Stock'd Supply
Bolingbrook, Illinois
08.2022 - 08.2023
- Performed a wide range of administrative and clerical duties, including data entry, filing, and the processing of purchase and sales orders through a secure VPN network.
- Communicated professionally with clients and suppliers via email to confirm orders, track shipments, and resolve inquiries in a timely manner.
- Utilized Microsoft Excel to organize data, maintain inventory records, and support reporting needs for management and operations teams.
Education
Bachelor of Business Administration -
University of Illinois At Chicago
Chicago, IL05-2027
Associate of Arts - Business Administration
Joliet Junior College
Joliet, IL05-2025
High School Diploma -
Minooka Community High School
Minooka, IL05-2022
Skills
- Customer service
- Sales coordination
- Marketing strategies
- Team leadership
- Data entry
- Social media management
- Microsoft Excel
- Organizational skills
Timeline
Marketing Manager & Receptionist
Salon 180
08.2024 - 06.2025
Clerical Assistant
Stock'd Supply
08.2022 - 08.2023
Seasonal On-site Sales Intern & Senior Trip Leader
The Commencement Group
04.2022 - Current
Bachelor of Business Administration -
University of Illinois At Chicago
Associate of Arts - Business Administration
Joliet Junior College
High School Diploma -
Minooka Community High School