Summary
Overview
Work History
Skills
Timeline
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Katelyn Albert

Huntsville,AL

Summary

Dynamic and reliable professional with exceptional customer service skills honed at Cracker Barrel Old Country Store. Proven ability to maintain cleanliness and hygiene while fostering positive guest engagement. Strong attention to detail and cash handling expertise contribute to seamless operations and enhanced customer experiences. Committed to safety and efficiency in fast-paced environments.

Personable and reliable individual with strong work ethic and excellent attention to detail. Knowledge of proper cleaning techniques and safety protocols ensures thorough sanitation and cleanliness. Dedicated to creating clean and hygienic environment for clients and colleagues.

Overview

2
2
years of professional experience

Work History

Bowling Attendant

Main Event
05.2025 - 07.2025
  • Handled cash transactions accurately while maintaining strong attention to detail during busy periods of operation.
  • Assisted customers with lane set-up, shoe rental, and equipment selection for optimal performance.
  • Ensured smooth transitions between groups by efficiently resetting lanes and managing waitlists.
  • Fostered positive relationships with regular customers through attentive service delivery that catered specifically to their needs on each visit.
  • Cleaned ashtrays, furniture and tables.
  • Collaborated with the foodservice team to provide seamless dining experiences for guests at their lanes.

Team Member

Kentucky Fried Chicken
04.2025 - 05.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Cleaned and maintained the lobby and bathrooms

Daycare Teacher

Visions of Learning Academy
01.2025 - 03.2025
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.

Cashier

Krispy Kreme
08.2024 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and maintained the lobby

Server

Cracker Barrell Old Country Store
07.2023 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.

To-Go Server

Logans Roadhouse Grill
03.2023 - 06.2023
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Cleaned and sanitized bathrooms, and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Safety awareness
  • Cleaning and sanitizing
  • Sweeping and mopping
  • Efficient cleaning techniques
  • Interior and exterior cleaning
  • Restroom sanitation
  • Attention to detail
  • Sanitation practices
  • Dusting techniques
  • Disinfection practices
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Bowling Attendant

Main Event
05.2025 - 07.2025

Team Member

Kentucky Fried Chicken
04.2025 - 05.2025

Daycare Teacher

Visions of Learning Academy
01.2025 - 03.2025

Cashier

Krispy Kreme
08.2024 - 11.2024

Server

Cracker Barrell Old Country Store
07.2023 - 06.2024

To-Go Server

Logans Roadhouse Grill
03.2023 - 06.2023

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Katelyn Albert