Katelyn Amos
Salem,IN
Summary
Dynamic professional with a proven track record at Taco Bell, excelling in customer service and leadership. Skilled in optimizing inventory management and enhancing operational efficiency. Adept at multitasking and problem-solving, Committed to delivering results in fast-paced environments.
I have the ability to work well with others and managing a team that is successful.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Taco Bell Restaurant
Salem, IN
10.2010 - 07.2020
- Assisted in training new team members on operational procedures and customer service standards.
- Ensured compliance with health and safety regulations during daily operations.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Implemented promotional campaigns, increasing customer engagement and sales.
- Monitored staff performance, providing feedback to enhance service quality.
- Developed schedules to ensure adequate staffing during peak hours, enhancing operational efficiency.
- Resolved customer complaints effectively, improving overall satisfaction ratings.
Home Health Aide
Home Helpers
Scottsburg, IN
03.2021 - 03.2024
- Assisted in training new team members on operational procedures and customer service standards.
- Ensured compliance with health and safety regulations during daily operations.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Implemented promotional campaigns, increasing customer engagement and sales.
- Monitored staff performance, providing feedback to enhance service quality.
- Developed schedules to ensure adequate staffing during peak hours, enhancing operational efficiency.
- Resolved customer complaints effectively, improving overall satisfaction ratings.
Packer
Amazon
Jeffersonville, IN
07.2020 - 02.2021
- Packed orders accurately and efficiently to meet daily shipping targets.
- Operated packaging machinery to ensure consistent product quality.
Education
High School Diploma -
Salem High School
Salem Indiana06.2012
Skills
Customer service skills
Delighting tasks
Preparing schedules
Ordering truck
Multitasking
Problem solving
Leadership skills
Handling money/money orders
Working under pressure
Timeline
Home Health Aide
Home Helpers
03.2021 - 03.2024
Packer
Amazon
07.2020 - 02.2021
Assistant Manager
Taco Bell Restaurant
10.2010 - 07.2020
High School Diploma -
Salem High School