Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Katelyn Anderson

Cabazon,Ca

Summary

Versatile sales and services professional with strong background representing wide range of organizations and products. Strategic in managing accounts with retail food stores, wholesale grocers, and restaurants. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Food Delivery Driver

GrubHub
07.2021 - Current
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Recorded weekly hours and mileage for accurate payment.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
  • Ensured that the correct order was delivered to the customer.

Personal Shopper

Shipt
05.2021 - Current
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Completed pickup and shopping orders for customers within local area.

Pet Sitter

Rover
Cabazon, CA
12.2019 - Current
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Maintained clean and orderly play yards, kennels and cages.
  • Fed animals twice daily and refilled water dish.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Walked dogs regularly to promote exercise and maintain proper health and fitness.
  • Met with owners to gather pet care information and discuss pet sitting duties.
  • Communicated with clients regularly regarding their pet's care needs and progress.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
  • Taught animals sit, stay and other basic commands.

Food Delivery Transporter

Doordash
06.2017 - Current
  • Hardworking and reliable doordash delivery driver with experience in the food service and hospitality industry
  • Eager to work as a part of a team and provide excellent customer service
  • Delivered food and other items in a timely manner while maintaining the highest customer service standards.

Full Service Shopper

Instacart
Sacramento
01.2021 - 12.2023
  • Assisted with unloading groceries from vehicle at customer's residence or business location upon delivery arrival.
  • Performed grocery shopping for customers according to their specified list of items.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Provided excellent customer service by responding promptly to inquiries, addressing complaints, and resolving issues.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Ensured quality of products purchased met customer requirements through careful selection and inspection.

Package Delivery Driver

amazon flex
03.2022 - 08.2023
  • Kept accurate logs of all deliveries and trips.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Loaded and unloaded boxes and packages to move to and from vehicle.
  • Requested signatures or followed touch-free delivery procedures.
  • Using navigation apps such as Google Maps or Waze to determine optimal routes for efficient deliveries.
  • Contacted customers prior to delivery to coordinate delivery times.

Manager

Papa Johns
Walnut Creek
06.2021 - 06.2022
  • Manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.
  • Analyzed business performance data and forecasted business results for upper management.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Deli Clerk

Walmart
Sherman
04.2020 - 01.2021
  • Provides Member service by acknowledging the Member and identifying their needs; locating merchandise and assisting with purchasing decisions; providing Deli products to Members; resolving issues and concerns; and promoting the Company's products and services.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Stocked shelves with fresh items daily.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Greeted customers in a friendly and professional manner.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.

Administrative Assistant

Hospice 365
Sunland-Tujunga, CA
06.2016 - 06.2017
  • Answers phone calls, schedules meetings and supports visitors
  • Carries out administrative duties such as filing, typing, copying, binding, scanning, Faxing etc
  • Completes operational requirements by scheduling and assigning administrative projects and expediting work results.

Team Member

Little Caesers Pizza
Bellflower, CA
05.2015 - 06.2016
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed established recipes when creating specialty pizzas requested by customers.
  • Prepared multiple orders at once for speedy service.
  • Cut vegetables and rolled out dough to prepare raw materials for cooking.
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Rotated stock items so that oldest product was used first.

Deli Clerk

Rosebud Foods
Colstrip, MT
07.2014 - 10.2014
  • Sliced meats and cheeses and weighed deli items for customers.
  • Stocked shelves with fresh items daily.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Greeted customers in a friendly and professional manner.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Offered samples to promote and upsell specials.
  • Documented and entered special orders for event catering and party trays.

Dishwasher

Uncle Buds kitchen
Bellflower, CA
03.2014 - 06.2014
  • Adhered to sanitary regulations to prevent contamination with food products.
  • Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
  • Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
  • Unloaded deliveries from vendors ensuring that all items were accounted for.
  • Maintained accurate records of all inventory used during shifts.
  • Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.

Education

General Education -

Somerset High School
03.2014

Skills

  • Computer proficiency
  • Leadership experience
  • Communication skills
  • Payment Handling
  • Smartphone Operation
  • Safe Food Handling
  • Order Verification
  • Mileage Tracking
  • Flexible Schedule
  • Quick Learner
  • Problem-solving abilities
  • Adaptability
  • Multitasking
  • Self Motivated
  • Data Privacy
  • Route Planning
  • Customer Communication

Awards

Marolyn Mcdowell scholarship award

Timeline

Package Delivery Driver

amazon flex
03.2022 - 08.2023

Food Delivery Driver

GrubHub
07.2021 - Current

Manager

Papa Johns
06.2021 - 06.2022

Personal Shopper

Shipt
05.2021 - Current

Full Service Shopper

Instacart
01.2021 - 12.2023

Deli Clerk

Walmart
04.2020 - 01.2021

Pet Sitter

Rover
12.2019 - Current

Food Delivery Transporter

Doordash
06.2017 - Current

Administrative Assistant

Hospice 365
06.2016 - 06.2017

Team Member

Little Caesers Pizza
05.2015 - 06.2016

Deli Clerk

Rosebud Foods
07.2014 - 10.2014

Dishwasher

Uncle Buds kitchen
03.2014 - 06.2014

General Education -

Somerset High School

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Katelyn Anderson