Katelyn Avila
Corpus Christi,TX
Summary
Positive and diligent Property Manager professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 4 years of apartment industry experience paired with goal-oriented and performance-minded approach.
Overview
3
3
years of professional experience
Work History
Property Manager
GVA Management Group
03.2021 - 09.2022
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Assistant Manager
Miller Frishman Group
06.2019 - 03.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Leasing Consultant
Miller Frishman
05.2019 - 03.2021
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Boosted property revenue by skillfully negotiating lease terms and rent increases.
- Developed strong relationships with local businesses, creating partnerships that benefited both parties.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Education
No Degree -
Del Mar College
Corpus Christi, TXSkills
- Staff Management
- Grounds Maintenance
- Property Management
- Maintenance Scheduling
- Vendor Management
- Business Administration
- Tenant Relations
- Knowledge of Texas Real Estate Laws
- Multi-Family Property Management
- Preventive Maintenance
- Lease Renewals
- Apartment Maintenance
- Tenant and Eviction Laws
- Time Management
- Occupancy Management
Timeline
Property Manager
GVA Management Group
03.2021 - 09.2022
Assistant Manager
Miller Frishman Group
06.2019 - 03.2021
Leasing Consultant
Miller Frishman
05.2019 - 03.2021
No Degree -
Del Mar College