Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Hi, I’m

Katelyn Balkaran

Medical Coder
Seneca,SC

Summary

Detail-oriented professional with strong communication skills and HIPAA compliance expertise. Seeking to leverage my strong analytical skills and comprehensive knowledge of ICD-10, CPT, and HCPCS coding guidelines to contribute to the accuracy, compliance, and efficiency of the company's coding processes. Committed to continuous learning and staying updated with the latest coding.

Overview

18
years of professional experience
5
Certification

Work History

Prisma Health
Greenville

Unit Secretary and Monitor Tech
06.2023 - Current

Job overview

  • Assisted medical staff with administrative tasks and office communications.
  • Maintained patient records and ensured accuracy of information.
  • Answered phone calls to provide assistance, information, and medical personnel access.
  • Answered telephone calls promptly and directed them to appropriate personnel or departments.
  • Provided clerical support, including filing, faxing, photocopying, and data entry of patient information into electronic health record systems.
  • Collaborated with healthcare team members to coordinate patient care activities.
  • Facilitated effective communication between departments to streamline processes.
  • Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies, and preparing charts.
  • Prepared documents for signature by physicians or other authorized personnel.
  • Entered patient information into hospital databases with attention to detail and accuracy.
  • Maintained confidentiality of all patient information according to HIPAA guidelines.
  • Supported the orientation of new staff by providing guidance on unit procedures and documentation.
  • Prepared and processed medical forms, documents, and reports, maintaining high accuracy.
  • Utilized hospital information systems for data entry and retrieval.
  • Monitored patient vital signs and reported changes to the nursing staff.
  • Assisted in the setup and operation of telemetry equipment.
  • Maintained accurate documentation of patient data and observations.
  • Trained new staff on monitoring procedures and equipment usage.
  • Responded promptly to alarms and alerts from monitoring systems.
  • Observed cardiac monitors for arrhythmias or other irregularities.
  • Notified physicians promptly of any change in a patient's condition or status.

Rhino Sports and Entertainment Services
Clemson

Security Assistant
09.2022 - Current

Job overview

  • Conducted regular patrols to identify and report potential security risks.
  • Assisted in coordinating emergency response plans for various situations.
  • Collaborated with team members to maintain effective communication during events.
  • Provided support to event staff regarding safety protocols and procedures.
  • Responded promptly to incidents, documenting details for further review.
  • Provided guidance and assistance to new hires on proper safety protocols while at work.
  • Collaborated with law enforcement personnel when necessary to investigate criminal activity.
  • Responded to emergency calls from clients or employees regarding safety concerns.
  • Ensured compliance with all applicable laws and regulations related to security operations.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Searched bags manually to identify prohibited items and contraband.

Planet Fitness
Anderson

Member Service Representative
05.2019 - 12.2020

Job overview

  • Assisted members with inquiries and account management.
  • Provided orientation and guidance on gym equipment usage.
  • Maintained the cleanliness and organization of workout areas.
  • Resolved member complaints and concerns professionally.
  • Educated members about fitness programs and club services.
  • Processed new member registrations and cancellations efficiently.
  • Supported marketing initiatives through member engagement activities.
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.
  • Greeted customers in a friendly and professional manner.
  • Answered incoming calls regarding membership benefits and services.
  • Performed cash handling duties such as deposits and withdrawals for members' accounts.
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledge bases to develop strategic solutions.
  • Verified identity information on new accounts using established procedures.
  • Assisted colleagues with tasks as needed during peak times of activity.
  • Attended training sessions regularly to stay abreast of changes in company policies or procedures.
  • Responded promptly to emails from members seeking assistance.
  • Adhered to all applicable policies, procedures, regulations, and laws.

YMCA
Pickens

Wellness Coach
09.2019 - 06.2020

Job overview

  • Developed personalized wellness plans tailored to individual client needs.
  • Conducted fitness assessments to evaluate client health and wellness levels.
  • Provided nutrition guidance to enhance overall health and fitness outcomes.
  • Monitored client progress and adjusted plans based on feedback and results.
  • Educated clients on effective exercise techniques for safe practices.
  • Maintained client records, ensuring confidentiality and compliance with policies.
  • Facilitated group workshops to teach participants about nutrition, physical activity, mindfulness, and stress-reduction techniques.
  • Researched current trends in wellness practices and developed innovative solutions to address client needs.
  • Designed interactive online programs to engage remote clients in healthy behaviors.
  • Provided one-on-one coaching sessions to help individuals reach their health objectives.
  • Collaborated with healthcare professionals to provide comprehensive care for clients with chronic illnesses or special conditions.
  • Created content for newsletters, blogs, or other platforms that inform readers about relevant topics in the field.
  • Utilized technology tools like video conferencing software for virtual coaching sessions.

Bayfront Health St. Petersburg
St. Petersburg

Patient Care Technician
10.2015 - 12.2018

Job overview

  • Assisted nursing staff with patient care tasks and daily activities.
  • Monitored vital signs and reported changes to the healthcare team.
  • Documented patient information accurately in electronic health records.
  • Communicated effectively with patients, families, and medical staff.
  • Prepared patient rooms for admissions and discharges efficiently.
  • Assisted in the implementation of care plans under supervision.
  • Assisted with patient admissions, discharges, and transfers.
  • Provided direct patient care and assistance to healthcare team members.
  • Supported patients with mobility and personal hygiene needs.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Responded quickly in emergencies by providing appropriate first aid measures.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by the physician or RN.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Restocked the unit frequently with necessary medical supplies.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Collaborated with interdisciplinary teams to provide comprehensive care services.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Administered prescribed medications under the supervision of a Registered Nurse.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Brentwood Senior Living
St. Petersburg

Medicine Technician
10.2012 - 10.2015

Job overview

  • Administered medications to residents according to care plans.
  • Monitored resident health and reported any changes to nursing staff.
  • Maintained accurate medication records and documentation for compliance.
  • Educated residents and families on medication use and side effects.
  • Collaborated with the healthcare team to ensure quality care for residents.
  • Managed inventory of medical supplies and ensured proper storage practices.
  • Followed safety protocols during medication administration and handling processes.
  • Prepared patient-specific medications according to physician orders and protocols.
  • Ensured compliance with federal laws governing narcotics storage and keeping practices.
  • Maintained records of controlled substances per state regulations and DEA requirements.
  • Verified the accuracy of prescription information before dispensing or administration of drugs.
  • Performed pharmacy inventory management, including ordering, receiving, and stocking medications.
  • Assisted with the training of new staff on departmental policies, procedures, and standards.
  • Responded promptly to emergency calls from nursing units regarding medication availability.
  • Reviewed patient profiles for potential drug interactions or duplications before prescribing drugs.
  • Resolved discrepancies between computer-generated reports and physical inventories conducted.
  • Documented information in patient charts and communicated status updates to the interdisciplinary care team.

Lutheran Home Hickory West
Hickory

CNA
06.2007 - 09.2012

Job overview

  • Assisted patients with daily living activities and personal hygiene needs.
  • Monitored vital signs and reported changes to the nursing staff.
  • Maintained accurate patient records and documentation in compliance with policies.
  • Supported patients during rehabilitation exercises under the supervision of healthcare professionals.
  • Collaborated with the healthcare team to deliver quality care for diverse patient populations.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Demonstrated excellent customer service skills when interacting with patients, families, and guests.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.

Education

Auburn University
Auburn, AL

Certification from Medical Coding
12-2024

Keiser University
Clearwater, FL

Associate of Science from Registered Medical Assistant
01-2017

Fred. T. Foard High School
Newton, NC

High School Diploma
06-2006

Skills

  • Medical coding
  • Electronic health records
  • Effective communication
  • Attention to detail
  • Team collaboration
  • Critical thinking
  • HIPAA compliance
  • Customer service
  • EMR / EHR
  • Medical terminology proficiency
  • Healthcare industry
  • Clinical support
  • Medical records maintenance
  • Phone reception
  • Inpatient care
  • Insurance verification
  • Outpatient care
  • Verbal communication
  • Problem resolution
  • Customer relations
  • Networking
  • EPIC Software Proficiency
  • ICD-10 coding proficiency

Affiliations

  • Involvement in Church
  • Hiking
  • Vacationing
  • Working out
  • Learning new skills
  • Spending time with family and friends
  • Reading
  • Doing devotionals
  • Creating Content
  • Serving the community

Accomplishments

Employee of the month Award

Dean's List

creativity Award

Honor roll

Outstanding Customer service Award

Academic Debate Competition Award

Safety and Compliance Award

Certification

Medical Coding Certification

ICD-10 Coding Certification

Personal trainer Certification

Life Coach Certification

Online Coach Certification

Timeline

Unit Secretary and Monitor Tech

Prisma Health
06.2023 - Current

Security Assistant

Rhino Sports and Entertainment Services
09.2022 - Current

Wellness Coach

YMCA
09.2019 - 06.2020

Member Service Representative

Planet Fitness
05.2019 - 12.2020

Patient Care Technician

Bayfront Health St. Petersburg
10.2015 - 12.2018

Medicine Technician

Brentwood Senior Living
10.2012 - 10.2015

CNA

Lutheran Home Hickory West
06.2007 - 09.2012

Auburn University

Certification from Medical Coding

Keiser University

Associate of Science from Registered Medical Assistant

Fred. T. Foard High School

High School Diploma

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Katelyn BalkaranMedical Coder