Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Balla

Katelyn Balla

Huntington Beach,CA

Summary

Results-driven retail development professional with strong background in driving sales growth and expanding market presence. Experience in handling numerous projects at once while ensuring accuracy. Skilled in team collaboration, fostering positive work environments, and adapting to evolving business needs. Known for leadership abilities, effective communication, and focus on achieving measurable results.

Overview

8
8
years of professional experience

Work History

Senior Retail Development Manager

TravisMathew
11.2018 - 04.2025


  • Successfully led store operations and construction projects for 50 retail store locations across the US.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
  • Managed financial budgets for NSO's, retail store R&M, Development department, and retail OPEX effectively, ensuring projects stayed within budget.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Manage relationship with outside vendors to negotiate contracts for best pricing and ensure accuracy on all orders resources.
  • Conduct weekly meetings with internal teams (IT, Product Allocation, Marketing, Visual Merchandising, Finance, Field Management) and construction vendors to review weekly progress updates, discuss any potential at risk items to the timeline, and review open punch lists.
  • Strategically plan and manage New Store Opening team travel to align with store opening budget
  • Walk through sites with General Contractor to create punch lists
  • Create and maintain repair and maintenance budget and preventative maintenance plans for all retail stores
  • Collaborate with Finance team to create CAPEX budgets for large projects and present these to Executive team for review


Assistant Wedding Coordinator

Heartfelt Weddings and Events
12.2016 - 12.2023
  • Conferred with event staff at event site to coordinate details.
  • Coordinated with participating vendors during event planning.
  • Managed setup and breakdown of event decor, working closely with design team to execute client's vision accurately.
  • Contributed to successful events by creating detailed timelines and checklists for all involved parties.
  • Supported lead coordinator in day-of responsibilities, ensuring a smooth flow of activities throughout the event.


Store Manager

TravisMathew
11.2018 - 11.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Education

Bachelor of Science - Hospitality Management

East Carolina University
Greenville, NC

Skills

  • Store operations
  • Time management
  • Problem-solving
  • Attention to detail
  • Adaptability and flexibility
  • Relationship building
  • Effective communication
  • Goal setting and achievement

Timeline

Senior Retail Development Manager

TravisMathew
11.2018 - 04.2025

Store Manager

TravisMathew
11.2018 - 11.2019

Assistant Wedding Coordinator

Heartfelt Weddings and Events
12.2016 - 12.2023

Bachelor of Science - Hospitality Management

East Carolina University

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