Katelyn Baptista
Atwater,CA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender / Cook / Cashier
Bellevue Bowl
02.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed multiple tasks simultaneously under time constraints while maintaining attention to detail.
- Provided exceptional customer service at all times, resulting in repeat business from satisfied clientele.
Team Member
Panera Bread
01.2022 - 10.2022
- Utilized POS system proficiently to process customer orders and manage cash and credit transactions.
- Provided clear communication with kitchen staff regarding special requests or dietary restrictions, ensuring customer satisfaction with their meals.
Crew Member
McDonald's
03.2020 - 06.2021
- Operated headset and POS system proficiently to manage customer orders, process cash and credit transactions, and uphold exceptional customer satisfaction in the drive-thru environment.
- Ensured crew members had a clean, well-stocked, and organized workspace, while also maintaining a tidy and well-stocked lobby to enhance customer satisfaction.
Education
Bachelor of Arts - Liberal Studies
CSU Stanislaus
Turlock, CA05.2025
Associate of Arts - Early Childhood Education
Merced College
Merced, CA12.2023
Associate of Arts - Psychology
Merced College
Merced, CA05.2021
Skills
- Cash Register Operation
- POS Proficiency
- Safe Food Handling
- Cash Handling
- Cash Drawer Balancing
- Phone Etiquette
- Food Service
- Food Preparation
- Menu Memorization
- Drive-Thru Operations
- Customer Service
Certification
California RBS - March 2023
ServSafe Food Handler - January 2022
Timeline
Bartender / Cook / Cashier
Bellevue Bowl
02.2023 - Current
Team Member
Panera Bread
01.2022 - 10.2022
Crew Member
McDonald's
03.2020 - 06.2021
Bachelor of Arts - Liberal Studies
CSU Stanislaus
Associate of Arts - Early Childhood Education
Merced College
Associate of Arts - Psychology
Merced College
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