Katelyn Barber
Bend,OR
Summary
Hardworking team member, skilled at counting money, processing payments, and building relationships. Friendly and engaging, with a history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Kind and cheerful, enforcing positive behavior and applying behavior redirection to manage challenges. Flexible,ready to learn and contribute to team success.
Overview
2
2
years of professional experience
Work History
Primary Care Representative
Praxis Health Group
06.2022 - Current
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Kept current with literature and felid advancements to advocate to and for patients.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
Snack Bar Attendant
Awbrey Glen Golf Club
04.2022 - 09.2022
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
- Maintained clean, organized workspace according to operational standards.
- Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
- Responded to customer complaints to help resolve issues.
- Served snacks requiring specific care, refrigeration and preparation upon purchase.
- Monitored inventory and notified management of deficiencies or shortages.
- Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
- Processed large-scale concession resupply orders, bringing new snacks and beverages to serve customer preferences.
- Adhered to alcohol service policies and procedures.
Hostess
Olive Garden Restaurant
11.2021 - 04.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Informed servers of newly seated parties for speedy service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Cashier
Learning Express Toy Store
05.2021 - 09.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Realms High School
Bend, OR03.2023
Skills
- Patient Data Management Systems
- Team Leadership
- Medical Terminology
- Collections Processing
- Electronic Health Records Systems
- Project Requirements
- HIPAA Regulations
- Patient Contact
- Lab Tests
- Verbal and Written Communication
- Information Collection
Timeline
Primary Care Representative
Praxis Health Group
06.2022 - Current
Snack Bar Attendant
Awbrey Glen Golf Club
04.2022 - 09.2022
Hostess
Olive Garden Restaurant
11.2021 - 04.2022
Cashier
Learning Express Toy Store
05.2021 - 09.2021
High School Diploma -
Realms High School
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