Hard-working high school graduate (3.2 GPA) and college student with 10 years of work experience, and a proven knowledge of customer communications and customer satisfaction. Aiming to leverage my abilities to successfully fill the administrative, clerical, or general crew member role at your company. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals.
1. Served as a guide to incoming students with their transition to Cal Poly Pomona and fostering involvement in the campus community.
2. Assisted with course registration during the advising and registration component of orientation.
3. Helped students navigate the online platforms necessary to complete course registration and enrollment.
4. Provided exceptional customer service to students, orientation guests, on-campus stakeholders, and other orientation constituents.
5. Utilized effective communication and problem-solving skills while answering enrollment and registration inquiries.
6. Attended all trainings, events, and work shifts on time as scheduled and communicate any anticipated absences with advanced notice.
7. Submitted accurate timesheets by the stated deadlines.
8. Completed administrative tasks as assigned.
Spanish - Intermediate