Summary
Overview
Work History
Education
Skills
Timeline
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Katelyn Best

Summary

Dynamic and results-driven professional with years of experience excelling in effective communication and problem-solving. Recognized for optimizing merchandising processes and enhancing customer satisfaction through relationship building. Skilled in time management and organization, consistently achieving performance goals while fostering a collaborative team environment.

Overview

10
10
years of professional experience

Work History

GES Picker

Frito-Lay
02.2024 - Current
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Assisted in reducing product damage through careful handling of items during the picking process.
  • Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
  • Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
  • Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
  • Picked and packed order items.
  • Pre-assembled containers to be easily selected by packing associates.

Modular Team Associate

Walmart
05.2022 - 02.2024
  • Responsible for setting up and maintaining the visual merchandising and product placement within the store.
  • Optimized resource allocation by skillfully assigning tasks to appropriate team members based on their expertise.
  • Expedited project completion times by breaking down complex tasks into manageable modules.
  • Demonstrated adaptability by seamlessly transitioning between different project roles as needed to support overall team objectives.
  • Consistently met or exceeded performance goals, showcasing a commitment to excellence in executing assigned tasks.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Stocked shelves to match planogram images and instructions.

Overnight Stocker

Walmart
03.2021 - 05.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.

Bookseller

Barnes & Noble
03.2020 - 05.2020
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
  • Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
  • Assisted customers with locating books and other materials in store.
  • Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
  • Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.

Assembly Technician

Nissan North America, Inc.
08.2018 - 10.2018
  • Performed assembly of products according to specifications and instructions.
  • Assembled and aligned parts and fixtures using hand and power tools.
  • Kept work areas organized, tidy, and clean for maximum productivity.
  • Reassembled and adjusted components to meet required specifications.

Cashier/Customer Service Cashier

Walmart
05.2015 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Stocked, tagged and displayed merchandise as required.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Associate of Science - General Studies

Motlow State Community College
Tullahoma, TN

Bachelor of Science - Marine Biology And Sustainable Aquaculture

Unity Environmental University
New Gloucester, ME
05-2028

Skills

  • Effective Communication
  • Problem Solving
  • Critical Thinking
  • Relationship Building
  • Consistent Patience
  • Empathy
  • Mentor
  • Organization
  • Team Work
  • Time Management

Timeline

GES Picker

Frito-Lay
02.2024 - Current

Modular Team Associate

Walmart
05.2022 - 02.2024

Overnight Stocker

Walmart
03.2021 - 05.2022

Bookseller

Barnes & Noble
03.2020 - 05.2020

Assembly Technician

Nissan North America, Inc.
08.2018 - 10.2018

Cashier/Customer Service Cashier

Walmart
05.2015 - 08.2018

Associate of Science - General Studies

Motlow State Community College

Bachelor of Science - Marine Biology And Sustainable Aquaculture

Unity Environmental University

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Katelyn Best