Katelyn Borivong
Meriden,CT
Summary
Compassionate Certified Nursing Assistant with a proven track record at Complete Care, excelling in patient care and HIPAA compliance. Recognized for enhancing patient comfort and safety while collaborating effectively with healthcare teams. A reliable team player skilled in time management and dedicated to delivering high-quality personal care services.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
2
2
years of professional experience
Work History
Certified Nursing Assistant
Complete Care
03.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, documenting changes and reporting to nursing staff promptly.
- Collaborated with healthcare team to implement patient care plans effectively.
- Educated patients and families on health management and wellness practices.
- Maintained cleanliness and organization of patient care areas to promote hygiene.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Sales Associate
TJX Companies
08.2023 - Current
- Provided exceptional customer service, fostering positive shopping experiences and enhancing customer loyalty.
- Assisted in inventory management, ensuring timely restocking and organization of merchandise on sales floor.
- Operated point-of-sale systems efficiently, processing transactions accurately to minimize wait times.
- Collaborated with team members to maintain store presentation standards, optimizing product displays for visual appeal.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Francis T Maloney High School
Meriden, CT06-2025
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Customer service
- Time management
- Teamwork and collaboration
- Flexible schedule
Timeline
Certified Nursing Assistant
Complete Care
03.2025 - Current
Sales Associate
TJX Companies
08.2023 - Current
High School Diploma -
Francis T Maloney High School