Katelyn Brown
Oakley,CA
Summary
Motivated professional with successful experience in customer service and sales. Experienced in managing inventory, merchandising, and ensuring high standards of customer service. Excels in developing product knowledge and understanding customer needs to ensure excellent customer experience.
Overview
6
6
years of professional experience
Work History
Nanny/Babysitter
Bright Horizons
06.2024 - 02.2025
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Assistant Teacher
Early Horizons Preschool
03.2023 - 09.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Behavioral Technician
AGES Learning Solutions
07.2022 - 03.2023
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
Style Associate
Target
11.2020 - 07.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Retail Sales Associate
Men's Wearhouse
09.2018 - 03.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Greeted customers and provided outstanding customer service.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
Education
San Leandro High School
San LeandroSkills
- Reliability and trustworthiness
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Problem solving
- Cash handling
Timeline
Nanny/Babysitter
Bright Horizons
06.2024 - 02.2025
Assistant Teacher
Early Horizons Preschool
03.2023 - 09.2023
Behavioral Technician
AGES Learning Solutions
07.2022 - 03.2023
Style Associate
Target
11.2020 - 07.2022
Retail Sales Associate
Men's Wearhouse
09.2018 - 03.2020
San Leandro High School
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