Katelyn Brudney
Dallas,Or
Summary
Seasoned professional from the Department of Human Services, adept in trauma-informed case management and working with vulnerable populations. Excelled in roles requiring effective communication and time management, achieving significant improvements in client service delivery. Demonstrates goal-oriented focus and exceptional problem-solving abilities, ensuring comprehensive support and positive outcomes for clients.
Overview
11
11
years of professional experience
Work History
Homemaker
Self
Keizer, OR
01.2021 - Current
- Worked efficiently under pressure and managed time effectively to meet deadlines
- Demonstrated strong prioritization abilities in high-stress environments.
- Adapted to dealing with unplanned challenges and emergencies while staying calm and resourceful in times of crisis
- Applied problem-solving skills to mediate daily disagreements.
- Maintained clear and sympathetic communication.
Eligibility Specialist
Department of Human Services
Keizer, OR
10.2019 - 01.2021
- Conducted detailed interviews with applicants to determine their eligibility for public assistance programs.
- Contacted client references and employers to determine legitimacy of applicant information.
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
- Informed applicants of other agencies providing useful or related assistance.
Child Protective Services Worker
Department of Human Services
Salem, Or
01.2018 - 09.2019
- Conducted child safety assessments and fact-finding interviews to evaluate harm or risk of harm
- Researched case histories, court decisions, legal articles, statutes, codes, and other historical data pertinent to the case.
- Implemented child safety plans when necessary
- Worked with educators, health professionals and caregivers for comprehensive family support.
- Maintained accurate records of case management activities including interactions with clients and progress notes.
- Developed effective relationships with clients through active listening and problem solving skills.
Eligibility Specialist III (lead Worker)
Department of Health and Human Services
Eureka, CA
06.2016 - 10.2017
- Provided guidance and training to workers determining the ongoing eligibility of recipients of public assistance
- Reviewed cases for accuracy and compliance with policy and procedure
- Supported supervisor with performance reviews and training of new workers
- De-escalated hostile situations and efficiently resolved complaints from consumers
- Managed a confidential caseload of current or former employees receiving benefits
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
Integrated Case Worker
Department of Health and Human Services
Eureka, Ca
03.2014 - 06.2016
- Conducted fact finding interviews with families experiencing deprivation to determine their eligibility to public assistance programs
- Granted, modified, denied, or terminated benefits based on verified information and eligibility determination
- Lead our county's Welfare to Work orientation which educated applicants on the Welfare to Work program with the goal of helping individuals find jobs to become self-sufficient
- Responded to client's inquiries and concerns and explained complex rules and regulations using accessible language
Education
Bachelor of Arts - Sociology
Humboldt State University (Cal Poly Humboldt)
Arcata, Ca05.2011
Skills
- Trauma-Informed
- Case Management
- Work with vulnerable populations
- Goal Oriented
- Time Management
- Effective communication skills
Affiliations
- Available upon request
Timeline
Homemaker
Self
01.2021 - Current
Eligibility Specialist
Department of Human Services
10.2019 - 01.2021
Child Protective Services Worker
Department of Human Services
01.2018 - 09.2019
Eligibility Specialist III (lead Worker)
Department of Health and Human Services
06.2016 - 10.2017
Integrated Case Worker
Department of Health and Human Services
03.2014 - 06.2016
Bachelor of Arts - Sociology
Humboldt State University (Cal Poly Humboldt)
Similar Profiles
Lisa DonathLisa Donath
Volunteering-Home Projects at SelfVolunteering-Home Projects at Self
Gabriel RoelGabriel Roel
Household Manager at SelfHousehold Manager at Self
Theresa GuinterTheresa Guinter
House Mother at SelfHouse Mother at Self
ANGELA UGALINOANGELA UGALINO
Writer & Customer Relationship Consultant at SelfWriter & Customer Relationship Consultant at Self
Lawanda RuffinLawanda Ruffin
Mental Health Tech/Census Management at Homewood BoundMental Health Tech/Census Management at Homewood Bound