Katelyn Byrd
Wewahitchka
Summary
Hi, my name is Katelyn Byrd and I am interested in a chance to work at your facility!
Self-motivated High driven individual with pleasant attitude and desire to help in any capacity.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. I work effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Bank Teller
PeoplesSouth Bank
04.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Processed customer transactions promptly, minimizing wait times.
Medical Records Supervisor
The Eye Center of North Florida
09.2017 - 10.2024
- Maintained record of authorized information taken from charts.
- Facilitated ongoing record review and reported results to quality improvement committee.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Pulled patient records and transferred information to appropriate parties.
- Safeguarded medical records to maintain patient confidentiality.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Receptionist Administrator
Bay Arthritis Institute
10.2023 - 03.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Sales Associate
Plum Delightful Antiques And Jewelry
07.2016 - 09.2017
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
Cashier
Chic Fil A
05.2013 - 07.2016
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Bay High School
Panama City, FL06.2015
Skills
- Medical History Recording
- Data Entry
- Office Health Records Preparation
- Appointment Scheduling
- Patient Medical Records Maintenance
- Problem-Solving
- Government Forms
- Legal Documents
- File Management
- Organizational Skills
- Critical Thinking
- Relationship Building
- Problem-Solving Abilities
Contact
Panama City FL
Education and Training
Panama City, FL
Timeline
Bank Teller
PeoplesSouth Bank
04.2024 - Current
Receptionist Administrator
Bay Arthritis Institute
10.2023 - 03.2024
Medical Records Supervisor
The Eye Center of North Florida
09.2017 - 10.2024
Sales Associate
Plum Delightful Antiques And Jewelry
07.2016 - 09.2017
Cashier
Chic Fil A
05.2013 - 07.2016
High School Diploma -
Bay High School
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