Katelyn Callahan
Chepachet
Summary
Knowledgeable Corporate Payroll Manager with robust background in managing corporate payroll operations. Successfully led teams to ensure accurate and timely payroll processing while implementing process improvements. Demonstrated expertise in compliance and employee relations.
Overview
13
13
years of professional experience
Work History
Corporate Payroll Manager
Alliance Health Management Services, LLC
10.2020 - Current
- Led payroll processing for 1,500+ employees ensuring compliance with federal and state regulations.
- Developed and implemented payroll policies enhancing accuracy and efficiency across departments.
- Mentored payroll team members, fostering professional growth and ensuring consistent performance standards.
- Streamlined payroll operations by integrating automated systems, reducing processing time significantly.
- Conducted audits of payroll data to identify discrepancies and ensure timely corrections.
- Collaborated with HR to align payroll practices with organizational changes and employee needs.
- Managed relationships with external vendors for payroll software support and updates improving service delivery.
- Created clear documentation of all payroll processes, allowing for easy reference by other team members during absences or transitions.
- Streamlined year-end reporting procedures, expediting W-2 processing and distribution.
- Served as primary contact for all payroll-related inquiries from employees, promptly addressing concerns and resolving issues.
- Reduced payroll errors through meticulous attention to detail and thorough auditing practices.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Managed quarterly government reporting of staffing hours for our Skilled Nursing Facilities for our five star ratings.
- Managed annual audits for our retirement plan, workers compensation and additional insurances.
HR Business Partner
Alliance Human Services, Inc.
05.2019 - 10.2020
- Developed and implemented HR policies aligned with organizational goals.
- Led employee engagement initiatives to enhance workplace culture and retention.
- Advised management on talent acquisition strategies and best practices.
- Facilitated training programs to improve employee performance and skills development.
- Streamlined onboarding processes, reducing time-to-hire significantly for new positions.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Processed bi-weekly payroll for 40 staff across multiple states (RI, MA, CA, VA, & TX).
- Resolved payroll discrepancies by collecting and analyzing information.
HR Benefits Specialist
Samsonite
02.2019 - 05.2019
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
- Educated managers on current benefit offerings and policies, enabling them to better assist their teams with questions or concerns.
- Updated HRIS systems as needed to reflect benefit-related changes accurately, maintaining up-to-date records for all team members.
- Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Approved timecards and time-off requests and submitted payroll for direct reports.
- Managed 100 employees across compensation, benefits, HRIS and payroll departments for optimal productivity.
HR/Payroll Coordinator
Alliance Human Services, Inc.
10.2016 - 02.2019
- Processed bi-weekly payroll for over 40 employees, (in multiple states) ensuring accuracy and compliance with state and federal regulations.
- Managed employee benefits enrollment and changes, maintaining up-to-date records in HRIS systems.
- Collaborated with finance team to reconcile payroll discrepancies and resolve issues promptly.
- Developed training materials for new hires, enhancing understanding of payroll processes and policies.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
- Maintained confidentiality of sensitive employee information by adhering to strict data protection policies and procedures.
- Managed human resources functions including recruitment, hiring, onboarding, payroll administration, benefits coordination, and employee relations counseling.
- Collaborated with human resources to address employee concerns, reduce turnover rates and maintain a motivated workforce.
Administrative Assistant
Alliance Human Services, Inc.
06.2015 - 10.2016
- Coordinated scheduling for meetings and appointments, ensuring efficient time management across departments.
- Streamlined office operations by implementing organized filing systems, enhancing document retrieval processes.
- Managed communication with clients and stakeholders, providing timely updates and support to enhance relationships.
- Developed training materials for new staff, facilitating onboarding and improving team productivity.
- Oversaw inventory management of office supplies, ensuring availability while minimizing waste and costs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Case Manager
Child & Family
07.2014 - 06.2015
- Managed a case load of up to 10 clients at a time with weekly in home meetings.
- Coordinated care plans for clients, ensuring alignment with family goals and needs.
- Assessed client progress through regular evaluations and adjusted strategies accordingly.
- Facilitated communication between families, service providers, and community resources.
- Developed educational materials to enhance client understanding of available services.
- Led intake assessments to determine eligibility for various support programs.
- Advocated for client needs in multidisciplinary team meetings to optimize service delivery.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Lead Toddler Teacher
Countryside Children's Center
06.2013 - 07.2014
- Designed and implemented engaging curriculum tailored to developmental stages of toddlers.
- Fostered inclusive classroom environment promoting social, emotional, and cognitive growth.
- Mentored junior teachers, providing guidance on best practices in early childhood education.
- Developed and maintained strong relationships with parents to support child development initiatives.
- Led team meetings to discuss curriculum improvements and share innovative teaching techniques.
- Maintained accurate records of student attendance, behavior incidents, and academic progress, ensuring confidentiality and compliance with school policies.
Education
Master of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH01-2017
Bachelor of Science - Human Development
University of Rhode Island
Kingston, Rhode Island, RI05-2013
Skills
- Employee benefits administration
- Payroll management
- Payroll auditing
- Multi-state payroll
- Payroll software proficiency
- HR support
- Problem-solving
- Time management
- Attention to detail
- Critical thinking
Timeline
Corporate Payroll Manager
Alliance Health Management Services, LLC
10.2020 - Current
HR Business Partner
Alliance Human Services, Inc.
05.2019 - 10.2020
HR Benefits Specialist
Samsonite
02.2019 - 05.2019
HR/Payroll Coordinator
Alliance Human Services, Inc.
10.2016 - 02.2019
Administrative Assistant
Alliance Human Services, Inc.
06.2015 - 10.2016
Case Manager
Child & Family
07.2014 - 06.2015
Lead Toddler Teacher
Countryside Children's Center
06.2013 - 07.2014
Master of Science - Human Resources Management
Southern New Hampshire University
Bachelor of Science - Human Development
University of Rhode Island