Katelyn Chambers
Spring Hill,Tennessee
Summary
Senior quality management professional equipped to drive continuous improvement and operational excellence. Adept at developing and implementing quality assurance protocols, fostering cross-functional team collaboration, and ensuring compliance with industry standards. Known for adaptability and results-driven approach, ensuring optimal performance and reliability. Skilled in root cause analysis, process optimization, and stakeholder communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Quality Leader
Kroger (Delight Products)
09.2023 - Current
- Provides leadership to the plant in areas of food safety and product quality
- Audits plant sanitation process through environmental testing, product testing, physical inspections, and monitoring pest control compliance
- Ensures compliance with industry standards and regulations by maintaining up-to-date knowledge of best practices in quality management, staying current on industry trends, and sharing insights with the wider team
- Leads cross-functional teams for effective collaboration on quality improvement projects, resulting in improved efficiency and cost savings
- Achieves departmental objectives by setting clear performance metrics and regularly reviewing progress against targets
- Develops and manages efficient quality management systems for streamlined operations and reduced defects
- Develops and delivers comprehensive quality training programs for employees at all levels of the organization to reinforce best practices and maintain a strong culture of excellence
- Enhances customer satisfaction by addressing consumer comments promptly and working with production to implement corrective actions to prevent recurrence
- Conducts root cause analysis for process failures, leading to the development of effective preventive measures and to reduce potential threats to product quality or regulatory compliance
- Champions a culture of continuous learning within the organization, promoting ongoing professional development opportunities for staff members at all levels
- Assures that record keeping is accurate and meets Kroger, SQF, and government regulations
- Maintains strong relationships with external auditors, ensuring smooth audit processes and timely resolution of any identified issues or nonconformances
- Collaborates with CFT (Corporate Food Technology) teams to integrate quality considerations into new product development processes, ensuring successful launches with minimal issues
Senior Quality Control Manager
Walmart
05.2021 - 08.2023
- Oversaw quality control activities in the areas of inbound, inventory, and delivery
- Drove compliance with supply chain procedures related to product quality
- Coached personnel on how to use tools and equipment for quality inspection
- Evaluated commodity data at a network level and offered recommendations to internal and external partners
- Built succession plans to support business continuity
- Conducted proper risk assessments to guarantee the safety of food handling/delivery and cold chain policies
- Identified opportunities to improve efficiency and product quality
- Applied analytics techniques to enable real-time decisions and data-led actionable insights to deploy proper models for analysis
- Led and oversaw the fruit ripening program by giving guidance and input on bananas, avocados, pears, and other produce conditioning and ripening as well as the ordering and scheduling of incoming trucks delivering the fruit
- Developed training materials and techniques for distribution center and retail staff on proper handling procedures
- Monitored industry trends, key players, and major competitors; developed strategies accordingly
- Utilized process improvement techniques and methodologies, change management principles, and process analysis processes to align with organizational goals
Manufacturing Supply Chain Manager
Frito-Lay
03.2021 - 05.2021
- Identified and coordinated improvements in the operations area necessary to meet the variance commitments for the plan and cost objectives
- Ensured that cost gaps were identified, actions plans developed, and adequate resources allocated to meet objectives
- Achieved productivity, quality, cost, delivery, safety and motivation Key Performance Indicators objectives
- Provided a work environment which adhered to all compliance and regulatory guidelines
- Established clear performance and behavioral expectations for all employees
- Developed team to solve day-to-day operational issues and reach short-term and long-term performance goals
- Led the identification and elimination of losses resulting in improvements in costs, inventory, time, and quality
- Provided active and positive leadership in the effort to drive culture across the facility
Quality/Food Safety Supply Chain Manager
Frito-Lay
09.2018 - 02.2021
- Led food safety and compliance audits, including FSSC 22000, FDA, AIB, QAS, & QSHA
- Provided training in the area of food science, regulatory requirements, and quality measurement systems to appropriate personnel
- Communicated and collaborated cross-functionally to assist the team to solve operational and manufacturing issues
- Maintained site readiness plan for FSMA and HACCP
- Responsible for managing and eliminating barriers for QA/Sanitation Teams
- Regulatory Inspection Lead (AIBSI)
R&D Lab Technician
Armada Nutrition
07.2018 - 09.2018
- Assisted with entering formulas and packaging into costing models
- Assisted with flavor applications and finished sample preparation
- Management of production blend taste approvals
- Maintained nutritionals in Genesis
Quality Assurance Sampling Clerk
Armada Nutrition
12.2017 - 07.2018
- Completed a representative sampling process for raw materials
- Sampled lot numbers of incoming, expired, or compromised containers of raw materials
- Ensured product was free from abnormalities, contamination, and foreign substances
- Inspected incoming or already inventoried raw materials for any signs of filth, extraneous materials, mold growth, or any other contamination
- Measured for work orders and R&D samples
- Verified product information and completed required paperwork
- Analyzed samples using FTIR
Education
Bachelor of Science - Food Science & Technology
University of Tennessee
05-2014
High School Diploma -
Independence High School
Thompson's Station, TN05-2010
Skills
- Quality Control
- Quality Assurance
- Food Manufacturing
- Food Safety
- Corrective and Preventive Actions
- Quality Management Systems
- Internal Auditing
- Supplier Relationship Management
- Regulatory Compliance
- Operational Efficiency
- Customer Complaint Handling
- Continuous Improvement
Certification
- Implementing SQF Systems Certification, 2023
- Seafood HACCP Certified, 2021
- PCQI Certified, 2018
- HACCP Certified, 2018
Timeline
Senior Quality Leader
Kroger (Delight Products)
09.2023 - Current
Senior Quality Control Manager
Walmart
05.2021 - 08.2023
Manufacturing Supply Chain Manager
Frito-Lay
03.2021 - 05.2021
Quality/Food Safety Supply Chain Manager
Frito-Lay
09.2018 - 02.2021
R&D Lab Technician
Armada Nutrition
07.2018 - 09.2018
Quality Assurance Sampling Clerk
Armada Nutrition
12.2017 - 07.2018
Bachelor of Science - Food Science & Technology
University of Tennessee
High School Diploma -
Independence High School
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