Katelyn Chapin

• Collaborate with leadership to assess and improve policies across board.
• Maintain confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
• Promote and enable necessary changes to align operations with strategic plans.
• Investigate and liaise with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
• Instruct senior leaders on appropriate employee corrective steps.
• Serve as primary departmental resource for counsel and application of employment policies and procedures and coordinates payroll and employment activities
• Provide counseling on matters such as recruitment, leaves of absence, transfers, reclassifications, rehires, progressive discipline, terminations, annual performance appraisals, compensation and classification.
• Collaborate closely with internal teams to develop and implement successful human resources systems and processes

• Manage HR communication strategy across company.
• Develop and maintain consistent HR and corporate voices across all projects.
• Collaborate with other HR team members and cross-functional teams to create communication strategies for various short and long term corporate initiatives.
• Write and edit communications on behalf of HR team and VP of HR.
• Own production and distribution of quarterly newsletter.
• Conduct Associate opinion surveys, including planning and communications, follow-up reporting and recommendations and project planning for approved initiatives.
• Work with VP of HR on annual budget planning.

Talent Acquisition Administrator

• Work with hiring managers to fill open positions by collecting staffing requisitions, reviewing JAQs, and posting internally and externally.
• Manage relocation of current and prospective employees.
• Coordinate pre-hire assessments, background/employment checks, pre-employment drug screens, and all new hire activities including orientation.
• Facilitate creation and deployment of Restrictive Covenant and Introductory Bonus Agreements.
• Arrange travel arrangements and lodging for applicants.
• Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions.
• Acted as brand ambassador during campus recruiting.
• Worked with hiring managers to coordinate interviews, offers, and onboarding including completion of new hire paperwork.
• Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change and assess progress.

Algebra Teacher, Sixth Grade - Ewing Marion Kauffman School

• Develop and adapt curriculum aligned with state and Common Core standards.
• Design assessments and use data to refine curriculum.
• Differentiate plans for individual students based on their unique learning
• Taught diverse student population by employing various learning styles and abilities.

Preschool Teacher, Primrose

• Observed all rules and regulations and was responsible for overall supervision and daily class functions of group of ten students ages.
• Assessed each child's developmental needs on an ongoing basis.
• Implemented approved lesson plans and daily classroom schedule.

Literacy Tutor, AmeriCorps

• Implemented specific early literacy interventions one on one and with small groups of students ages 4-5.
• Worked with a team of coaches to make data-informed decisions to ensure each child is on track to read proficiently.
• Met or exceeded benchmarks with consistency.
• Operated within the school and community to build strong relationships with students, teachers, and other staff.
• Participated in community-based volunteer opportunities.
• Participated in professional development activities to improve tutorial skills and grow cultural competence and reflection skills.

• Initiated, planned, executed, and controlled projects involving multiple people, processes and technology.
• Managed Human Resources activities for Acquisitions & Development, including hiring, onboarding, compensation planning, and execution.
• Identified strategic opportunities for process improvement, especially in Applicant Tracking System.
• Hosted webinars and developed training materials for field leaders to prepare for hiring and compensation activity.
• Participated and organized WIN meetings with field leaders, sellers, and associates which included applications, I9 collection, and compensation discussions.

Lead HR & Employment Specialist, September 2013 - July 2016

• Managed team of up to fifteen seasonal and full-time associates
• Monitored associate performance providing feedback and/or coaching.
• Led interview sessions and hiring decisions.
• Developed work schedules that met workforce demands and Service Level Agreements while considering overtime and budget constraints.
• Engaged in performance evaluations while providing associates opportunities for growth.
• Maintained employee information by entering and updating employment and status-change data.
• Managed hiring and off-boarding of 80,000+ client-facing positions that staff H&R Block offices.