Katelyn Marie Colon

Created New Airline Reservations Bookings, Changed/Updated Reservations, Added ancillaries such as checked luggage's, even more space seats, pets in cabins, infants on lap, Cancel Flights, Refund flights, Compensate for inconveniences , Separate certain customers on reservations, Add on special request such as wheelchairs, language barrier, minor assistance etc. Collect payments over the phone. Send copies of itineraries.

Answering multiple phone lines 8+. Creating & Sending out faxes. Creating referrals for specialist offices. Verifying multiple different insurances in and out of network. Scheduling appointments and rearranging throughout the day to meet our patients needs. Verifying all identification's for each appointment. Keeping all areas of the office cleaned and stocked with supplies. Charting patients vitals daily.

- After leaving this job due to family emergency up north, i came back down about six months later looking for work.

Completing all patient charting for my designated nurse of the day. Recording patient vitals every four hours. Keeping track of medications while in their hospital stay and remind nurses of due medication time. Keep all areas sanitized. Helping patients change their bed positions. Helping feed, bathe and dress patients. Able to direct incoming families, visitors throughout the hospital.

Handling large amounts of cash, checks, and change on a daily basis. Answering phone calls, counting the vault daily , able to stand for longs periods of time without accommodation, able to handle customer service situations without need of higher authority, very dependable towards staffing and customer needs.