Medical Assistant
Mercy Primary Care
Oklahoma City, OK
11/15/21 - Current
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Registered new patients into practice management software program accurately entering demographic information.
- Administered injections, medications and treatments as directed by the physician.
- Conducted EKGs and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day's clinic sessions began.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared patients for examinations and diagnostic tests.
- Processed orders for medical supplies and lab equipment.
- Maintained accurate patient records, including medical histories.
- Prepared treatment rooms for patient examinations.
- Collaborated closely with office staff to ensure smooth daily operations.
- Assisted physicians with patient exams, procedures, and treatments.
- Positioned patients properly during examination or treatment for comfort and safety.
- Coordinated referrals to specialists or other healthcare professionals when needed.
- Maintained clean and organized examination rooms following OSHA guidelines.
- Monitored patient progress; provided compassionate care throughout treatment journey.
- Trained new medical assistants in clinic protocols and procedures.
- Provided outstanding customer service to patients both in-person and over the phone.
- Changed dressings on wounds to prevent infection and check for healing.
