Team Member
Dunkin Dounts
New Haven, Connecticut
05.2023 - 08.2023
- Prepared reports on sales activities, customer feedback, and inventory status.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Promoted products through effective merchandising techniques.
- Resolved customer issues promptly in a professional manner.
- Addressed customer needs, responding to specific requests.
- Answered phone calls regarding inquiries about products or services.
- Worked closely with human resources to support employee management and organizational planning.
- Participated in training sessions for new employees when needed.
- Rotated through series of different stations based on team needs.
- Provided customer service support to ensure satisfaction.
- Upheld high standards of productivity and quality in operations.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.