Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katelyn Cullen

Public Health Admin Major With Minors In Spanish & HR
Lawrenceburg,IN

Summary

Junior at Miami University with a goal-oriented attitude. Ready to step up to the plate to better the world of Human Resources. With experiences both internationally and nationally and through internships/jobs and classwork allow for a unique perspective on healthcare issues.

Overview

6
6
years of professional experience

Work History

Human Resources Intern

Advocate Aurora Health Care
06.2024 - 08.2024
  • Worked with a Patient Experience leader to coordinate weekly feedback reports based on NRC reviews.
  • Assisted the Plain Language Team in weekly meetings to revise and simplify medical terminology used in forms for patients.
  • Completed two Summer Projects: 1.) Onboarding Slide deck for New Leaders, which educated new hires on how to access and review the data for the hospitals they were managing. 2.) Created monthly report-outs for two hospitals of varying sizes, Aurora Medical Center Bay Area and Aurora Medical Center-Oshkosh.
  • Developed strong relationships with members of Advocate's HR team, Patient Experience Team, and DE&I group.

Student Assistant

Miami University Speech and Hearing Clinic
01.2023 - Current
  • Worked in Miami's Speech and Hearing Clinic as a receptionist and student assistant, coordinating appointments and waiting times with audiologists and Speech-Language Pathologists
  • Used Practice Perfect Software to develop monthly schedules for professionals.
  • Worked with the Admin of the Clinic to get day-to-day responsibilities accomplished, such as making bills and filling insurance payments.

Sales Office Employee

Perfect North Slopes
11.2018 - Current
  • I am currently in my seventh season as a seasonal employee for a local ski slope, assisting the Ticket Sales and HR Offices.
  • Promoted Perfect North through an education on the property and use my knowledge to assist customers make decisions.
  • Answered phones for Perfect North Slopes' Office, giving customers information on pricing, openings, and rewards.
  • Used Spanish skills from minor and High School to communicate with Spanish-speaking customers.

Ukrainian Action Intern

Miami University
01.2024 - 05.2024
  • Semester-long intern for Ukrainian Action, a non-profit based in Poland, sponsored by Miami University.
  • Spoke with the CEO and members of the organization to educate ourselves on the ongoing Ukrainian conflict and how UA helps.
  • Had the opportunity to embark on a weekend in Poland to help provide ideas to the organization on how to better outreach and communication to partners in the US.
  • Submitted a final piece on my experience and suggestions I have for the company in partnership with Miami University.

Education

Bachelor of Science - Public Health Admin, Minors in Spanish & HR

Miami University
Oxford, OH
05.2001 -

Skills

  • Data Organization

  • Experienced with Excel, Word, and other Microsoft Technology

  • Strong personality and leader

  • Experienced with Health Data, specifically NRC, a healthcare performance improvement company that helps healthcare organizations understand what patients, caregiving teams, and communities want

  • Experienced with Report-outs and the intrinsic motivation to do so

Languages

Spanish
Full Professional
Luxembourgish
Elementary

Timeline

Human Resources Intern

Advocate Aurora Health Care
06.2024 - 08.2024

Ukrainian Action Intern

Miami University
01.2024 - 05.2024

Student Assistant

Miami University Speech and Hearing Clinic
01.2023 - Current

Sales Office Employee

Perfect North Slopes
11.2018 - Current

Bachelor of Science - Public Health Admin, Minors in Spanish & HR

Miami University
05.2001 -

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Katelyn CullenPublic Health Admin Major With Minors In Spanish & HR