Katelyn Davis
Houston,TX
Summary
I have an extensive background in retail experience and customer service. I have opened retail stores and been an integral part of every aspect of the day to day operations as well as training staff and maintaining monthly goals, growth and expansions. I will prioritize customer service first and foremost. I have always been self motivated to prioritize the customer and their needs. Ensuring a happy clientele base is important to me so as to have a growing clientele to accommodate.
Overview
13
13
years of professional experience
Work History
Hostess Manager
Capital Grille
03.2011 - 11.2023
- Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
- Leveraged technology and social media to better reach and communicate with guests.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Streamlined reservation process for increased efficiency and improved guest experience.
Education
N/A - General Studies
Houston Community College
Houston, TX01.2007
Skills
- Profitability Optimization
- Contract Negotiation
- Employee Performance Evaluations
- Recruitment and hiring
Timeline
Hostess Manager
Capital Grille
03.2011 - 11.2023
N/A - General Studies
Houston Community College