Katelyn Dempsey
Birmingham,AL
Summary
Computer Science graduate from Auburn University with a solid foundation in algorithms, databases, secure software development, and practical IT applications. Experience as a Cloud Services Technician at McLeod Software , contributing to process improvements and leveraging IT and programming skills to enhance team efficiency and customer support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cloud Services Technician
Tom Mcleod Software Co.
07.2024 - Current
- Provide technical support for cloud-based applications, troubleshooting performance, connectivity, and infrastructure issues for customers and internal teams.
- Manage and analyze databases (Microsoft SQL Server) to optimize performance, ensure data integrity, and support business operations.
- Monitor, maintain, and automate cloud infrastructure using scripting (Python, PowerShell), ensuring security compliance, resource efficiency, and system reliability.
IT Technician
Auburn Harbert College of Business
06.2022 - 06.2024
Education
Bachelor of Science - Computer Science
Auburn University
Auburn, AL12.2024
Skills
- Programming Languages: Java, JavaScript, C, C, Ruby, Python, Swift, PHP, SQL
Web Technologies: HTML, CSS, PHP
Databases: Microsoft SQL Server, MySQL
Development Tools & Platforms: GitHub, Xcode, Notepad, SecureCRT
Operating Systems: Windows, macOS, Linux, iOS
Coursework
- Software Construction
- Operating Systems
- Web Development 1 & 2
- Mobile IOS Development 1 & 2
- Database 1 & 2
- Database Management Systems
- User Interface & Design
- Software Modeling & Design
- Introduction to Algorithms
- Secure Software Process
- Computer Organization & Assembly Language
Certification
Solo Learn: Introduction to SQL
Solo Learn: Intermediate SQL
Timeline
Cloud Services Technician
Tom Mcleod Software Co.
07.2024 - Current
IT Technician
Auburn Harbert College of Business
06.2022 - 06.2024
Bachelor of Science - Computer Science
Auburn University