Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Ericson

South Jordan,UT

Summary

Adept at enhancing customer experiences and streamlining operations, my tenure at Smith and Edwards showcased my commitment to excellence in customer service and efficiency. Leveraging skills in problem-solving and empathy, I significantly contributed to reducing checkout times and elevating store standards, embodying a strong work ethic and integrity. Bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With an unparalleled willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Cashier

Smith And Edwards
10.2022 - Current
  • Greeted customers entering the store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the store.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

Riverton High School
Riverton, UT
05.2024

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Microsoft Excel
  • Time Management
  • Data Entry
  • Goal-Oriented
  • Conflict Resolution
  • Office equipment proficiency
  • Payment Processing

Timeline

Cashier

Smith And Edwards
10.2022 - Current

High School Diploma -

Riverton High School
Katelyn Ericson