Katelyn Fatony
Memphis
Summary
Pursued continuous development opportunities to advance expertise and enhance support for internal and external customers. Driven leader with excellent problem-solving, decision-making and conflict resolution skills. Analytical and results-focused in addressing organizational issues and implementing corrective actions. Proactive professional knowledgeable about all facets of business operations. Focused on building revenue streams, promoting customer loyalty, and maximizing organizational efficiency to boost bottom-line profitability. Seasoned Manager in Training, bringing proven experience in team leadership and operational management. Possess strong skills in strategic planning, process improvement, and personnel development. Known for fostering positive work environments and driving business growth through effective employee training programs. Made significant contributions to efficiency and profitability in previous roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Lead
Loves Travel Stop
Memphis
10.2024 - Current
- Coordinated workflow among team members to ensure timely project completion.
- Assisted in training new employees on operational procedures and safety protocols.
- Monitored team performance and provided constructive feedback to enhance skills.
- Resolved conflicts among team members to promote a positive work environment.
- Facilitated communication between management and staff for smooth operations.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Team Leader
Walmart
Childress
11.2021 - 09.2024
- Coordinated workflow among team members to ensure timely project completion.
- Implemented standard operating procedures to maintain quality and efficiency.
- Resolved conflicts among team members to promote a positive work environment.
- Delegated daily tasks to team members to optimize group productivity.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Line Cook
Romanos Pizza Grill Italian Restaurant
Corpus Christi
07.2017 - 05.2020
- Prepared ingredients for pizzas and pasta dishes according to recipes.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Operated kitchen equipment such as ovens, grills, and fryers safely.
- Assisted in meal plating to ensure presentation met restaurant standards.
- Collaborated with team members to manage kitchen workflow during peak hours.
- Trained new kitchen staff on proper food preparation techniques and safety protocols.
- Cooked multiple orders simultaneously during busy periods.
- Followed proper food handling methods and maintained correct temperature of food products.
Manager in Training
Executive Surf Club
Corpus Christi
11.2014 - 05.2017
- Coordinated daily inventory management and restocking of merchandise and supplies.
- Assisted in implementing promotional events to enhance customer engagement and sales.
- Facilitated communication between departments to streamline operational workflows.
- Monitored compliance with health and safety regulations in service areas.
- Resolved customer inquiries and concerns to maintain a positive dining experience.
- Worked closely with customers to understand needs and resolve diverse issues.
- Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
- Maintained accurate records of employee attendance, performance reviews, disciplinary actions.
- Conducted performance appraisals to monitor employee progress.
- Established objectives for individual departments and monitored their progress towards achievement of those goals.
- Enhanced leadership abilities through training and hands-on task completion.
- Learned company processes, procedures and employee role functions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
GED -
Fscj
Jacksonville, FL08-2009
Skills
- Team coordination
- Employee training
- Conflict resolution
- Workflow optimization
- Performance monitoring
- Customer engagement
Certification
- Certified in Forklift operation
- Certified in scissorlift operation
- Certified in electric power jack
Timeline
Shift Lead
Loves Travel Stop
10.2024 - Current
Team Leader
Walmart
11.2021 - 09.2024
Line Cook
Romanos Pizza Grill Italian Restaurant
07.2017 - 05.2020
Manager in Training
Executive Surf Club
11.2014 - 05.2017
GED -
Fscj
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