Katelyn Ferringer
Project Manager
Summary
Resourceful Project Manager with 7 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Monitors projects by adhering to timelines, project scope, identifying problems and providing targeted solutions.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Project Manager-Clinical
Allegheny Health Network
, PA
12.2022 - Current
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Built data visualizations and KPI tracking for business cases and project justification.
- Planned, designed, and scheduled phases for large projects.
- Managed projects from procurement to commission.
- Achieved project deadlines by coordinating with stakeholders to manage performance.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
Project Coordinator
Geisinger Health Plan
, PA
06.2022 - 12.2022
- Streamlined quality initiative processes by 75%
- Coordinate and participate in incentive meetings for quality initiatives based on HEDIS, CAHPS, and NCQA guidelines
- Create new initiatives to close care gaps to strive for CMS 5 star rating (currently 4.5 star)
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
Office Supervisor II
Evangelical Community Hospital
Selinsgrove
06.2019 - 06.2022
- Managed the daily operations of a medical primary care office
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Improved HEDIS scores and other quality initiatives to achieve CMS 5 star rating
- Identified plans and resources required to meet project goals and objectives.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Project Coordinator/Administrative Assistant
Department of Medicine at University of North Carolina at Chapel Hill
Chapel Hill
07.2018 - 03.2019
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Created spreadsheets and graphs utilizing clinical data related to various projects
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Financial transactions such as A/P, salary tracking and analysis, travel reimbursements, and more
- Prepared meeting agendas and minutes for distribution and record keeping.
Assistant Office Manager
Astro Village Listing Service
, PA
12.2015 - 12.2017
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Conducted research to assist with routine tasks and special projects.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Optimized office schedule to balance team workloads, group productivity and financial targets.
Education
Bachelor's - Healthcare Management & Administration
Colorado State University-Global Campus
01.2013 - 01.2017
Skills
Project planning and development
undefinedAccomplishments
- Collaborated with Epic template/Cadence teams and outside vendors to launch online scheduling for several specialties at Allegheny Health Network resulting in over 380k online appointments scheduled in 2023.
- Implemented an improved clinical workflow for patients requiring blood clotting lab draws. Patient adherence increased 4.9% post-implementation.
- Launched a standardized, actionable Emergency Department discharge referral process that allows for efficient follow up care. In 2023, over 14k referrals were placed using this new workflow.
Timeline
Project Manager-Clinical
Allegheny Health Network
12.2022 - Current
Project Coordinator
Geisinger Health Plan
06.2022 - 12.2022
Office Supervisor II
Evangelical Community Hospital
06.2019 - 06.2022
Project Coordinator/Administrative Assistant
Department of Medicine at University of North Carolina at Chapel Hill
07.2018 - 03.2019
Assistant Office Manager
Astro Village Listing Service
12.2015 - 12.2017
Bachelor's - Healthcare Management & Administration
Colorado State University-Global Campus
01.2013 - 01.2017
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