Summary
Overview
Work History
Education
Skills
Work Availability
Software
Websites
Work Preference
Timeline
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Katelyn Flom

Katelyn Flom

Bakersfield,CA

Summary

Professional in food and beverage industry with strong leadership skills and proven track record of driving operational excellence. Adept at managing high-performance teams and ensuring top-quality service in dynamic environments. Expertise in strategic planning, budget management, and enhancing guest experiences. Known for adaptability, reliability, and results-driven approach.

Overview

12
12
years of professional experience

Work History

Director of Food & Beverage

The Padre Hotel
04.2025 - Current
  • Led strategic planning for food and beverage operations, enhancing guest satisfaction and profitability.
  • Developed and implemented innovative 4 menus that aligned with market trends and customer preferences.
  • Managed vendor relationships to ensure quality product sourcing and cost efficiency.
  • Coordinated 10+ large-scale events, ensuring seamless execution of food and beverage services.
  • Implemented inventory management systems, reducing waste and optimizing stock levels.
  • Collaborated with executive leadership to establish long-term goals and strategic plans for the food and beverage department.
  • Ensured compliance with all health and safety regulations, maintaining impeccable inspection records throughout tenure.
  • Launched successful special events programming to drive additional revenue streams during off-peak times.
  • Monitored industry trends to ensure offerings remained fresh, relevant, and in high demand among target demographics.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Directed culinary operations, ensuring exceptional dining experiences aligned with brand standards.

Food & Beverage Operations Manager

The Padre Hotel
05.2024 - 04.2025
  • Established standard operating procedures that increased consistency across food and beverage offerings.
  • Oversaw kitchen/restaurant maintenance tasks including equipment repairs or replacements as needed to maintain optimal functionality in all operational areas.
  • Developed training programs for staff to ensure consistent service quality and product knowledge.
  • Established a culture of continuous improvement by encouraging staff feedback on processes, menu items, and customer interactions.
  • Oversaw front of house and back of house personnel to maintain adequate staffing and minimize overtime.
  • Managed bar and wait staff and directed hiring program.

Food & Beverage Manager

The Padre Hotel
04.2023 - 05.2024
  • Trained and mentored 20+ staff members on best practices for service efficiency and guest relations.
  • Resolved customer complaints involving food or beverage quality and service.
  • Oversaw daily operations, ensuring compliance with health and safety regulations, and maintaining clean and welcoming environment.

Sales & Event Coordinator

The Padre Hotel
05.2021 - 04.2023
  • Coordinated logistics for 100+ events, ensuring seamless execution from planning to completion.

Front Desk Agent

The Padre Hotel
12.2020 - 04.2021

Banquet Captain

The Petroleum Club
04.2019 - 09.2020

Banquet Server

The Padre Hotel
05.2018 - 10.2019

Server/ Assistant Manager

Tahoe Joe’s Famous Steakhouse
06.2013 - 10.2018

Education

Bachelor of Liberal Studies - Liberal Studies

California State University Bakersfield
Bakersfield
12.2019

High School Diploma -

Centennial High School
Bakersfield
05.2013

Skills

  • Experienced with Office 365 applications
  • Typing speed of 60 WPM, 90% Accuracy
  • Ability to work in stressful, fast-paced environments
  • Time management
  • Attention to detail
  • Data entry
  • Customer Service
  • Problem Solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office 365

Toast POS

Aloha POS

Sling

Canva

COGSWELL

Ottimate

Adobe Creative Suite

Google Workspace

Great Plains

Websites

Work Preference

Work Type

Full TimePart Time

Location Preference

RemoteHybridOn-Site

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionCompany CultureCareer advancementPaid sick leavePaid time off

Timeline

Director of Food & Beverage

The Padre Hotel
04.2025 - Current

Food & Beverage Operations Manager

The Padre Hotel
05.2024 - 04.2025

Food & Beverage Manager

The Padre Hotel
04.2023 - 05.2024

Sales & Event Coordinator

The Padre Hotel
05.2021 - 04.2023

Front Desk Agent

The Padre Hotel
12.2020 - 04.2021

Banquet Captain

The Petroleum Club
04.2019 - 09.2020

Banquet Server

The Padre Hotel
05.2018 - 10.2019

Server/ Assistant Manager

Tahoe Joe’s Famous Steakhouse
06.2013 - 10.2018

Bachelor of Liberal Studies - Liberal Studies

California State University Bakersfield

High School Diploma -

Centennial High School

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