Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Katelyn Gable

Lincoln,AL

Summary

  • Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
  • Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
  • Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
  • Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
  • Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
  • Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
  • Diligent Sales Associate Representative with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with customer service and adaptable to new processes and procedures.
  • Ambitious, career-focused job seeker, anxious to obtain an entry-level sales associate representative position to help launch career while achieving company goals.

Overview

2
2
years of professional experience

Work History

Cashier

Pic N Sav
Andalusia, AL
10.2023 - 11.2023
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Greeted customers and responded to informational requests.
  • Processed credit card transactions accurately and efficiently.
  • Balanced cash drawers at the end of each shift.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Complied with all health and safety regulations while performing job duties.
  • Informed customers of in-store promotions or pricing specials.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Assisted customers with locating merchandise within the store.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Verified that all coupons were valid prior to processing them into the system.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Greeted customers promptly and responded to questions.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered customers' questions and provided information on store procedures or policies.
  • Built and maintained productive relationships with employees.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Scanned items and checked pricing on cash register for accuracy.

Cashier

CENERGY
Andalusia, AL
10.2021 - 11.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Followed company security procedures for handling large sums of money.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.

Residential Care Specialist

Savannah Terrace
Andalusia, AL
06.2021 - 10.2021
  • Educated families about available resources within the community that may be beneficial for their loved one's recovery process.
  • Ensured that safety protocols were followed at all times when providing services or performing duties related to residential care.
  • Reported any changes in resident's behavior or condition to supervisor or nurse on duty promptly.
  • Provided assistance with personal hygiene tasks such as bathing, dressing, grooming.
  • Cared for bedridden patients by turning them every two hours throughout the day and night shift.
  • Maintained accurate records of daily activities, progress notes, and other pertinent information.
  • Developed positive relationships with all staff members to ensure a safe and supportive environment for residents.
  • Participated in team meetings with other professionals involved in the care of residents including social workers and nurses.
  • Served meals to the residents according to their dietary requirements and preferences.
  • Assisted in developing individualized service plans for each resident.
  • Initiated conversations with clients about their interests, likes, dislikes in order to build meaningful relationships.
  • Conducted regular assessments of the physical and emotional needs of residents.
  • Provided direct care and support to residents with physical and mental disabilities.
  • Responded quickly and appropriately during emergency situations involving resident safety or medical issues.
  • Organized recreational activities such as games, sports, music, art projects. to provide stimulation and enjoyment for the residents.
  • Facilitated communication between family members, caregivers regarding care plans, residents' progress.
  • Implemented interventions designed by qualified personnel for cognitively impaired individuals.
  • Monitored vital signs, administered medications as prescribed by physicians, and provided health education to residents.
  • Encouraged independence among the residents through role modeling behaviors and assisting them in completing tasks whenever possible.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Stocked clinical workstations and procedure rooms with necessary supplies.

Education

General

Pleasant Home School
Andalusia, AL

Skills

  • Customer Assistance
  • POS Systems
  • Payment Processing
  • Cash Register Operation
  • Customer Service
  • ID Verification
  • Cash Handling
  • Drawer Balancing
  • Payment Collection
  • Order Verification
  • Cash Management
  • Records Maintenance
  • Credit and Cash Transactions
  • Inventory Management
  • Scanner Operations
  • Guest Inquiries
  • Merchandise Restocking
  • POS System Operations
  • Ordering and Stocking
  • Customer Relations
  • Daily Reporting
  • Money Handling
  • Cash Drawer Balancing
  • Retail Merchandising
  • Report Preparation
  • Expense Tracking
  • Currency Counting
  • Liquor Regulations and Compliance
  • Product Knowledge
  • Order Packaging
  • Liquor Law Compliance
  • Time Management Skills
  • Order Taking
  • Conflict Resolution
  • Loss Prevention

Custom

Some of my qualifications are microsoft excel and creating spreadsheets

Timeline

Cashier

Pic N Sav
10.2023 - 11.2023

Cashier

CENERGY
10.2021 - 11.2021

Residential Care Specialist

Savannah Terrace
06.2021 - 10.2021

General

Pleasant Home School

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Katelyn Gable