Katelyn Galusha

My role includes:

• Scheduling private transportation to medical appointments for clients with VT Medicaid or EandD funding.
• Contacting VPTA and VT Medicaid, sending and receiving paperwork/referrals in order to make sure our clients are getting to their appointments with the proper funding.
• Verifying insurance/typing-up various documents and mailing them to clients.
• Faxing private documents, making copies.
• Taking phone-calls and assisting clients.
• Occasional dispatching/helping drivers find clients.
• Occasional bus monitoring for after-school students.

My role included:

• Ensuring the safety and health of various elderly clients.
• Feeding, bathing, spending time with, and taking clients to appointments and errands who otherwise would not have the ability to do so.

My role included:

• Ensuring the safety and well being of 10+ teenage girls in a dorm setting after school hours.
• Spending time with the girls doing activities they were allowed such as cards, coloring, movies, greenhouse, video games, etc.
• I was also there to ensure they were not putting themselves or others at risk and to make sure that they could take care of daily hygiene, eating, and socializing in a safe and healthy manner.

My role included:

• Greeting customers daily with a great attitude while helping them find the items they were looking for.
• Opening and closing the store, cashing customers out at the front desk with the POS system and upsell new items in stock.
• Upselling the JcPenney credit card and I would normally get four to five credit applications in just a four hour shift, I had one of the best APOT scores on the customer service team.
• Recovering the store's products, which includes folding, re-ticketing, and pricing regular priced or clearance items.
• Remaining calm and collected throughout the day and be as friendly and helpful as possible to ensure the customers had a great experience every time they shopped at our store.

My role included:

• Preparing a variety of foods such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, by following approved procedures.
• Assembling, cooking, and cutting various paninis, sandwiches, and wraps.
• Taking orders from customers and cooking food requiring short preparation times, according to customer requirements.
• Restocking kitchen supplies, rotating food, and stamping the time and date on food in coolers.
• Operating cash register, handling money, and giving the correct change.
• Keeping the work area clean and closed the work area at the end of the day, often working eight to twelve hour shifts.

My role included:

• Hand-dusting and wiping clean office furniture, fixtures and window sills.
• Emptying and cleaning all waste receptacles, sweeping, vacuuming, and mopping floors.
• Replacing dirty linens and bed sheets along with replenishing guest supplies and amenities.
• Cleaning rooms to the satisfaction of all clients, and returning vacant rooms to occupant-ready status.
• Making reservations over the phone and in person, and checking guests in and out of rooms.
• Handling cash and cards.

My role included:

• Assisting diners with seating as needed.
• Serving food to customers.
• Cleaning work areas and tables.
• Cleaning up spilled food, drink and broken dishes, and removed empty bottles and trash.
• Greeting customers in the restaurant, taking orders over the phone and in person, handling payment and thanking customers with a smile daily.