Katelyn Garrity
Kennewick,WA
Summary
Excellent customer service support specialist with book keeping, coworker training, and excellent relationship building experience. I am eager to apply my hard work to my next level.
Overview
5
5
years of professional experience
Work History
Coffee Barista
Novel Coffee And Tea
Richland , WA
04.2021 - 10.2022
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Handled OLTP systems, payment processing, cash change and issuing of receipt.
- Kept product inventory stocked during times of customer congestion and high demand.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment.
Bartender
Ty's Tavern
Richland, WA
10.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Coffee Barista
Roasters Coffee
Kennewick, WA
04.2018 - 04.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
- Kept product inventory stocked during times of customer congestion and high demand.
Education
GED -
River View High School
Kennewick, WA06.2014
Skills
- Outstanding Customer Service
- Forecast Preparation
- Stamina and Endurance
- Hospitality and Guest Service
- Cash Handling and Management
- Identification and Compliance
- Teamwork and Professionalism
- High-Volume Environments
Timeline
Bartender
Ty's Tavern
10.2021 - Current
Coffee Barista
Novel Coffee And Tea
04.2021 - 10.2022
Coffee Barista
Roasters Coffee
04.2018 - 04.2021
GED -
River View High School