Summary
Overview
Work History
Education
Skills
Animal Lover
Timeline
Generic

KATELYN GODEK

Meriden,CT

Summary

Hardworking, team oriented, and customer focused professional seeking a customer service career where I can utilize my interpersonal and problem-solving skills to deliver exceptional customer service and contribute to the growth of the company. I am a self-starter that can easily adapt to any work project or environment while remaining detail oriented and focused on multiple tasks, deadlines, and customer requests.

Overview

4
4
years of professional experience

Work History

Daycare/Kennel Attendant

Candlewick Kennels
Glastonbury, CT
05.2023 - Current
  • Walked and exercised dogs during owner absences.
  • Ensured proper feeding of all animals in the facility according to established guidelines.
  • Played with dogs to maintain socialization and reduce stress.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Monitored health of animals on a daily basis and reported any changes or concerns to supervisor.
  • Observed animals for signs of illness or injury and reported findings to supervisor immediately.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Followed precise feeding instructions and schedules for animals under care.

Customer Service Desk Associate

Home Depot
Middletown, CT
08.2022 - 06.2023
  • Greet Customers
  • Data Entry
  • Customer complaint resolution
  • Identify and resolve in-person, online, & telephone order issues
  • Explain new product features and benefits to customers
  • Actively listen and assist customers with finding the right product based on their needs
  • Ring up customers orders on register
  • Help customers with their returns
  • Clean up around the desk
  • Assist customers with their orders (make orders, release them when they pick them up, etc.)
  • Help customers find what they around the store
  • Call customers about their orders if needed.

Picker

Bob's Warehouse
Meriden, CT
04.2022 - 07.2022
  • Receive and check incoming pick tickets
  • Locate and Scan products based on list
  • Retrieve orders according to quantity, size etc
  • Ensuring accuracy
  • Build carts with orders and position them to loading docks
  • Keep records of completed orders
  • Maintain equipment and report on malfunctions
  • Adhere to health & safety policies and quality standards.

Package Handler

FedEx
Middletown, CT
09.2021 - 02.2022
  • Load, unload, and sort packages of various sizes (Up to 100 Lbs)
  • Load, organize, and unload 18-wheeler trailers
  • Fast paced and physical warehouse environment.

Sales Floor Associate

TJ MAXX
Meriden, CT
08.2019 - 08.2021
  • Greet patrons
  • Stock items on shelves and racks
  • Rang up customers orders’ on registers
  • Assisted shoppers locate merchandise
  • Clean and organize store
  • Oversaw assigned areas including specific floor areas and fitting rooms
  • Handled customer complaints and returns.

Education

Diploma -

Orville Platt High School
Meriden, CT
06.2021

Skills

  • Effective Communication
  • Customer Service
  • Computer Skills (Proficient in Microsoft Office Products (Excel, Word, PowerPoint, Outlook))
  • Leadership
  • Time Management
  • Problem Solving
  • Critical Thinking
  • Willingness to Learn
  • Organized & Detail Oriented
  • Warehouse, Sales, & Merchandize Experience
  • Training New Employees
  • Exercising and Playing
  • Animal Care
  • Safety Monitoring
  • Care Monitoring
  • Meal Preparation
  • Customer Communication
  • Honest and Dependable

Animal Lover

I love all  types of animals and I own pets such as cats, dogs, hamsters, bunnies and hermit crabs!

Timeline

Daycare/Kennel Attendant

Candlewick Kennels
05.2023 - Current

Customer Service Desk Associate

Home Depot
08.2022 - 06.2023

Picker

Bob's Warehouse
04.2022 - 07.2022

Package Handler

FedEx
09.2021 - 02.2022

Sales Floor Associate

TJ MAXX
08.2019 - 08.2021

Diploma -

Orville Platt High School

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KATELYN GODEK