Katelyn Graham
New Home Consultant
Palm Bay,FL
Summary
Adept at fostering client relationships and driving sales, I excelled at Avtec Homes INC by implementing effective sales strategies and negotiating favorable terms, enhancing customer satisfaction and transaction smoothness. My blend of strong negotiation skills and a goal-oriented mindset, alongside a proven track record in team building and customer service, positions me as a valuable asset.
Overview
4
4
years of professional experience
Work History
New Home Sales Consultant
Avtec Homes INC
09.2022 - Current
- Developed strong relationships with potential buyers through excellent communication and customer service skills.
- Provided guidance to buyers throughout the decision-making process empowering them to make informed choices about their new homes.
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Provided ongoing support to buyers as they navigated financing options, inspections, appraisals, and other aspects of the purchase process.
- Handled objections from potential buyers effectively addressing concerns related to pricing location or design features enhancing chances of a successful sale.
- Negotiated favorable terms for clients during contract discussions, securing optimal pricing and conditions.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
Assistant Manager
Tropical Smoothie Cafe
04.2021 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Bachelor of Arts - Operational Management
Eastern Florida State College
Cocoa, FL 05.2001 -
Skills
Strong negotiation skills
Customer service
Sales strategy
Multitasking capacity
Buyer qualification
Goal-oriented mindset
Customer relationship management
Client relationship management
Verbal and written communication
Team building
Sales negotiation
Adaptability
Reliability
Timeline
New Home Sales Consultant
Avtec Homes INC
09.2022 - Current
Assistant Manager
Tropical Smoothie Cafe
04.2021 - 08.2021
Bachelor of Arts - Operational Management
Eastern Florida State College
05.2001 -
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