Hi, I’m
Katelyn Greene
Walnutport,PA
Summary
Accomplished Office Manager with a proven track record at Dirt Work Solutions, LLC, excelling in office administration and customer service. Expert in streamlining operations, enhancing organizational efficiency, and fostering positive relationships. Skilled in account reconciliation and payroll processing, significantly improving financial health and employee satisfaction.
Overview
8
years of professional experience
1
Certification
Work History
Dirt Work Solutions, LLC
Office Manager
2016.08 - Current (8 years & 1 month)
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Controlled finances to lower costs and keep business operating within budget.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.
- Maintained detailed aging reports on outstanding balances owed, enabling accurate assessment of company''s cash position at any given time.
- Managed quarterly and annual payroll tax filings, ensuring timely submission to avoid penalties.
Lehigh Carbon Community College
Mail Room Assistant
2016.02 - 2016.08 (6 months)
Job overview
- Safeguarded sensitive information by properly handling confidential documents and adhering to company policies regarding privacy.
- Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
- Streamlined mailroom operations by organizing and implementing efficient sorting and distribution processes.
- Verified proper distribution of incoming mail to correct individuals and departments.
Education
Strayer University , Washington, DC
Associate of Arts from Business Administration
08.2020
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Excellent multi-tasking ability
- Administrative Support
- Payroll Processing
- Bookkeeping
- Payroll and budgeting
- Account Reconciliation
- Relationship Building
Certification
- CNP - Certified Notary Public
Timeline
Office Manager
Dirt Work Solutions, LLC
2016.08 - Current (8 years & 1 month)
Mail Room Assistant
Lehigh Carbon Community College
2016.02 - 2016.08 (6 months)
Strayer University
Associate of Arts from Business Administration
- CNP - Certified Notary Public
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