Katelyn Gregory

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Leader that is driven by innovation and data driven measures to manage success.

• New York State License of Social Work, 2015
• Anticipated New York State License of Clinical Social Work, 2018

• Rochester Mental Health Center, therapist, 2010-01-01, 2011-12-31
• Strong Memorial Hospital, Inpatient social worker, Psychiatric Unit 3-9000, 2011-01-01, 2012-12-31

• Finger Lakes Addictions Counseling & Referral Agency (FLACRA), Associate Director of Peer Services, Center of Treatment Innovation (COTI), Home and Community Based Services, 2018-01-01, present, In accordance with the organization’s mission, vision and values, I am responsible for the daily operation of the Peer, HCBS and COTI program. Meeting agency and program compliance and fidelity in strategic business goals. Working in conjunction with Residential Director, Intake Department, Facilitation of Clinical Staff and the Senior Leadership team, Providing supervision to over 40 employees, including peer specialists, clinicians, HCBS direct care providers and COTI program manager. Providing daily guidance and directive while balancing that with team building and coordination of care with internal/ external providers; for the long term program sustainability. Responsible for supervision of subordinates around hiring, training, delegation of tasks and determination of workload, monitoring and evaluating performance through quarterly and annual performance evaluations and initiating corrective actions to ensure professionalism and productivity around performance., Regular Participation in the development of new and innovative programs, through expansion of workflows and supporting policies and procedures. Responsible for program reporting and quality assurance measures in accordance with regulatory guidelines. Proficient computer skills to generate reports and produce electronic records. Ability to multi-task, with problem solving & time management skills and excellent written and verbal communication skills. Contribute to the development and implementation of program policies and procedures., Routine involvement in community outreach events and presentations; to develop, foster and maintain positive relationships with partnering providers. Creating remarkable customer experiences using data driven evidence based practices. Develops and maintain positive and effective relationships with community groups, referral sources and service agencies amongst the five counties served. Maintain required reporting, records and statistics as directed by the agency.
• Finger Lakes Addictions Counseling & Referral Agency (FLACRA), Clinic Manager of Newark Outpatient Clinic, 2016-01-01, 2018-12-31, Responsible for the day to day operation of a high quality treatment program that meets regulations, codes and accreditation standards at the local state and federal level; last receiving maximum 3 year recertification standard in 2017. Supervised subordinate personnel to include all hiring, training, determinations of workload and delegation of tasks, monitoring and evaluating performance through quarterly and annual performance evaluations and initiating corrective actions to ensure professionalism and productivity around performance. Direct oversight and supervision to a multidisciplinary team: counselors and administrative, peer specialist; including medical staff around MAT services, medical assessments and documentation. Conducted weekly, monthly and quarterly audits of 100% charts, to meet OASAS and managed care expectations/ guidelines and under the 822 OASAS regulations. Monitoring compliance with standards through monthly data collection, monthly reporting for agency and state, weekly team meetings with program staff, corrective action planning to maintain clinic standards at substantial compliance. Promoting efficient use of resources and costs to comply with annual expense budget, while in collaboration with Senior Leadership team around approved financial parameters. Collaborating and fostering relationships with referral sources, including inpatient rehabilitation centers, coalitions, hospitals, and primary care offices to support clients various needs.
• Finger Lakes Addictions Counseling & Referral Agency (FLACRA), Senior Counselor of Newark Outpatient Clinic, 2015-01-01, 2016-12-31, Assisted outpatient manager with day to day functioning’s of clinic. Responsible for weekly supervision and clinical oversight to all counselors. Crisis management to ensure efficient quality of care and safety is maintained for all clinic participants. Assist in monthly and quarterly chart audits of 100% of clinic charts, to meet OASAS and managed care expectations guidelines under 822 regulations. Managed caseload of 25 clients, offering psychotherapy and use of evidenced based therapeutic practices to assist in treatment planning, goal attainment, and collaborative and timely documentation for positive patient outcomes.
• DePaul Community Services, PROS Program, Therapist, 2013-01-01, 2015-12-31, Managed caseload of 25 clients under the regulations and guidelines of the Office of Mental Health certified program. Provided individualized psychotherapy and skill development from a person centered and strengths based approach, including collaborative treatment planning and timely documentation and assessments. Coping skills training and development for program participants; delivered through classroom facilitation, hands on community based activities, and modeling/ coaching through evidenced based interventions. Part of Multidisciplinary approach in the support of MAT services, through the medical oversight of the clinic psychiatrist(s).

References available upon request

• 2020 Recipient of the Dorothy K Marion Silver Award; The "Dorothy K. Marion Professional Development Award" has been established in honor of Dorothy Marion, The Behavioral Health Network Executive Director, who retired on September 30, 2014 after 21 years of exemplary service and leadership to various behavioral health programs of Rochester Regional Health. This award is given annually to the team member who most effectively demonstrates the values exemplified by Dorothy Marion and who aspires to further his/her behavioral health professional and leadership skills. The Dorothy K. Marion values are identified below:
• Humility
• A focus on recovery
• Lifelong learning
• Pursuit of excellence
• Support inclusion & diversity
• Advocacy
• Job performance: 2019-2023 "Exceeded Expectations" annually.

• Licensed Masters Social Worker, 2015