Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Hall

Bella Vista,AR

Summary

Dynamic professional with a proven track record at Signature Group LLC and Serco, excelling in fast-paced environments through exceptional teamwork, communication, and problem-solving skills. Demonstrated ability to enhance customer satisfaction and efficiently manage tasks, showcasing adaptability and a friendly, positive attitude. Achieved significant improvements in team collaboration and customer service delivery.

Overview

7
7
years of professional experience

Work History

Gc2

Signature Group Llc
12.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Gc2

Serco
12.2022 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Server

Waffle House
11.2018 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Call Center Representative

Walmart Call Center
06.2018 - 11.2018
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Education

Heritage High School
Rogers

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication

Timeline

Gc2

Signature Group Llc
12.2023 - Current

Gc2

Serco
12.2022 - 12.2023

Server

Waffle House
11.2018 - 12.2022

Call Center Representative

Walmart Call Center
06.2018 - 11.2018

Heritage High School

Similar Profiles

CREATE PROFILE
Katelyn Hall