Katelyn Hanaman
Ghent
Summary
At Millerton Coop, I honed my expertise in inventory control and elevated customer satisfaction, showcasing my ability to multitask and prioritize under pressure. My meticulous attention to detail reduced data entry errors significantly, while my proficiency in cash handling and exceptional telephone etiquette enhanced the shopping experience, contributing to a positive store atmosphere and efficient operations.
Overview
1
1
year of professional experience
Work History
Clerk
Millerton Coop
03.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Education
No Degree - Business
Bryant And Stratton College
Getzville, NY01-2027
High School Diploma -
Taconic Hills Central School District
Craryville, NY03-2024
Skills
- Telephone etiquette
- Counter management
- Customer satisfaction
- Cash handling
- Cash register operation
- Merchandising
- Inventory control
- Visual merchandising
- Inventory tracking
- Store maintenance
- Stock management
Timeline
Clerk
Millerton Coop
03.2024 - Current
No Degree - Business
Bryant And Stratton College
High School Diploma -
Taconic Hills Central School District
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