Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Katelyn Hanchey

South Prince George,VA

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

12
12
years of professional experience

Work History

HR Principal Coordinator for Quality Assurance

Capital One
06.2022 - Current
  • Committed to ensuring compliance with regulatory obligations and partnering to maintain a positive candidate experience.
  • Complete post-facto reviews of requisitions, offers, and declined candidates to multiple lines of business and deliver feedback to the designated recruiters.
  • Identify trends and deploy countermeasures to prevent future errors.
  • Provide Leadership Team and Recruiting Managers with individual, team and departmental insights and partner to develop a continuous improvement plan.
  • Develop and maintain training content and eLearning resources.
  • Partner with stakeholders to ensure quality assessments remain aligned to internal and external requirements.
  • Manage project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Collect and analyzed business data from various departments to prepare reports and presentations for management.
  • Coordinating cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Resolving conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
  • Contributing to business growth by identifying opportunities for process improvement and recommending actionable solutions.
  • Entering data, generated reports, and produced tracking documents.
  • Systems used daily to complete BAU Work/Daily Tasks: Salesforce, Workday, PowerPoint, Google Slides, Google Sheets, Excel, along with many Capital One Based Resources.
  • Managed confidential files and additional information.
  • On a Morale & Well-Being Team where we build a sense of community and collaboration along with Event Planning amongst Risk & Agreements and Interview Logistics teammates. Valuing inclusive culture, honor, and ignite opportunities to drive meaningful change.

HR Senior Coordinator for Interview Logistics

Capital One (Contract for Nextsource)
10.2018 - 06.2022
  • Received Interview requests from recruiters and built schedules accordingly within candidate and interviewer availability, created calendar invites for the interviewers along with including the correct guides for interview questions.
  • Booked rooms/laptops for candidates in specific locations of the interviews.
  • Sent out confirmation emails for local and traveling candidates
  • Created candidate schedules and name signs for the facilitators.
  • Sent in correct interview prep and any specific details per the interviews.
  • Facilitated in the recruiting suite and made sure each candidate had the best interview experience.
  • Used computers for organizing and finalizing schedules within requested target dates.
  • Proficient in all Google applications and Microsoft Products.
  • Assisted with preparing and facilitating in-person or zoom meetings for multiple interviewers and candidates daily.
  • Managed company schedule to coordinate calendar and arrange travel for candidates and interviewers.
  • Managed confidential files and additional information.
  • Built and maintained relationships with executive assistants, senior managers, and administrative assistants.
  • Entered data, generated reports, and produced tracking documents.
  • Optimized resource allocation across projects by closely monitoring progress and proactively addressing potential bottlenecks.
  • Developed comprehensive training programs for new employees, resulting in quicker onboarding times and improved overall performance.


Kevlar Essential Material Clerk

DuPont Spruance Plant- Brown and Root
01.2018 - 10.2018
  • Email Correspondence and taking orders from the Kevlar plant by handling supply orders for Kevlar materials and various vendors for stock in warehouse.
  • Received invoices within the SAP system, freight bills, inserting certificates of analysis for finishes.
  • Coordinated sending and receiving of hazardous materials.
  • Created waste reports for plant, QTS reports, Ship CSX, Kevlar Shop Floor, Microsoft Office.
  • Shipped and ordered rail cars for Nomex and Kevlar, and coordinated inspections and repairs on rail cars.
  • Month end inventory for Kevlar materials and rail cars on site for Nomex and Kevlar.
  • Used computers for various applications, such as database management for word processing.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Created, maintained, and entered information into databases.
  • Completed forms in accordance with company procedures.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Processed supplies accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.

Nomex Essential Material Clerk

DuPont Spruance Plant- OnBoard/Brown and Root
09.2015 - 01.2018
  • Email correspondence, taking orders form the Nomex Plants, Powerhouse and Lime tower.
  • Handled supply orders form Nomex materials and various vendors for stock in the warehouse.
  • Received invoices within the SAP system, freight bills, inserting certificate of analysis for finishes, coordinated sending and receiving of hazardous materials, waste report and fuel report for the plant.
  • Coordinated and scheduled meetings and appointments.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Used computers for various applications, such as database management for word processing.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Processed supplies accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Created, maintained, and entered information into databases.
  • Completed forms in accordance with company procedures.
  • Ordered and dispensed warehouse Nomex supplies.
  • Increased efficiency by streamlining filing systems and organizing important documents.

Veterinary Assistant

Animal Medical Center
02.2014 - 09.2015
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Assisted senior staff with blood analyses and physical assessments.
  • Assisted veterinarians with euthanasia of animals.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Kept detailed records of animal treatments and medications.
  • Monitored vital signs and provided nursing care for animals.
  • Followed safety protocols for handling animals.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Educated clients on post-surgical care and nutrition.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.

Veterinary Assistant

Centralia Animal Hospital
09.2012 - 09.2015
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Assisted senior staff with blood analyses and physical assessments.
  • Collected and processed samples for laboratory testing.
  • Assisted veterinarians with euthanasia of animals.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Kept detailed records of animal treatments and medications.
  • Monitored vital signs and provided nursing care for animals.
  • Followed safety protocols for handling animals.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Educated clients on post-surgical care and nutrition.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Groomed and bathed animals to maintain hygiene and appearance.

Education

High School Diploma -

Thomas Dale High School
Chester, VA
06.2011

Skills

  • Customer and Personal Service

  • Active Listening

  • Social Perceptiveness

  • Active Listening and learning

  • Complex Problem Solving

  • Operation Monitoring

  • Production and Processing

  • Clerical

  • Reading Comprehension

  • Judgement and Decision making

  • Time Management

  • Communications and Media

  • Multi-Tasking

  • Goal Setting

  • Patient Registration

  • Medical Billing

  • Work Planning and Prioritization

  • Data Entry and Database Entry

  • Project Coordination

  • Cross-Functional Collaboration

  • Process Improvement

  • Consulting

  • Quality Assurance

  • Schedule Coordination

  • Relationship Building

  • Vendor Management

  • Meeting facilitation

  • Event Planning

  • Scheduling and calendar management

  • Coaching and Mentoring

  • Documentation and Recordkeeping

  • Inventory Management

References

  • Tracey Walker, 804-274-864
  • Kathi Bowers, 804-605-1467
  • Meghan Miles, 804-318-0035
  • Jamie Booterbaugh, 804-243-3571
  • Michelle Lily-Reid, 804-840-6146
  • Devon Lippy, 804-221-2729

Timeline

HR Principal Coordinator for Quality Assurance

Capital One
06.2022 - Current

HR Senior Coordinator for Interview Logistics

Capital One (Contract for Nextsource)
10.2018 - 06.2022

Kevlar Essential Material Clerk

DuPont Spruance Plant- Brown and Root
01.2018 - 10.2018

Nomex Essential Material Clerk

DuPont Spruance Plant- OnBoard/Brown and Root
09.2015 - 01.2018

Veterinary Assistant

Animal Medical Center
02.2014 - 09.2015

Veterinary Assistant

Centralia Animal Hospital
09.2012 - 09.2015

High School Diploma -

Thomas Dale High School

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