Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelyn Heuer

Napoleon,OH

Summary

Dynamic and compassionate healthcare professional with a proven track record at The Filling Home. Adept in nutritional knowledge and dedicated to providing patient-focused care. Demonstrated excellence in enhancing patient satisfaction through innovative healthcare solutions and meticulous attention to sanitation procedures. Skilled in teamwork, effective communication, and consistently promoting high standards of patient care and dietary services.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dietary Aide

Filling Home Of Mercy
08.2018 - 10.2020
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.

Health Screener

Henry County Hospital
10.2020 - 01.2021
  • Improved patient satisfaction by conducting thorough health screenings and providing clear explanations of results.
  • Addressed patient concerns with empathy and professionalism, fostering trust in the screening process.
  • Maintained a clean and organized work environment, ensuring compliance with infection control protocols.
  • Ensured accuracy in test result reporting through meticulous attention to detail and adherence to established guidelines.

Home Health Care

Personal Family
01.2021 - 11.2021
  • Improved patient satisfaction by providing personalized home health care solutions and addressing individual concerns.
  • Participated in ongoing professional development opportunities to stay current on best practices within the ever-evolving field of home health care.
  • Participated in continuing education opportunities to stay informed about the latest developments in the field of home health care consulting.
  • Coordinated seamless transitions between hospitalization, outpatient services, home health care agencies, or other community resources according to each patient''s needs upon discharge from rehab settings.
  • Trained new staff members on best practices for home health care.
  • Improved patient satisfaction by implementing innovative home health care programs and services.
  • Enhanced patient satisfaction by implementing innovative home health care programs and services.
  • Assisted case managers in coordinating post-discharge services such as home health care or rehabilitation facilities arrangements when needed.
  • Educated patients and their families on disease management, medication administration, and at-home care techniques, empowering them to take control of their health.

Healthcare Technician-STNA

Fulton County Health Center
11.2021 - 09.2024
  • Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
  • Improved patient care by accurately recording and communicating vital signs to medical staff.
  • Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
  • Increased patient comfort by promptly responding to call bells and addressing individual needs or concerns.
  • Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
  • Reduced infection rates by maintaining a clean and sterile environment through diligent sanitation practices.
  • Prevented bedsores and enhanced mobility through regular repositioning, range-of-motion exercises, and skin assessments for at-risk patients.
  • Educated patients on post-discharge care plans, facilitating successful transitions from hospital to home settings.
  • Assisted nurses and physicians in various procedures, ensuring proper protocols were followed for optimal patient outcomes.
  • Maintained strict adherence to HIPAA regulations while handling sensitive patient information with discretion and professionalism.
  • Triaged patients in office or by phone to assess severity of conditions.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Utilized medical software to document and track patient progress.
  • Gathered, charted, and analyzed patient history data and discussed key points with clinicians.

Dietary Cook/Aide

Filling Home Of Mercy
08.2022 - Current
  • Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
  • Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
  • Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
  • Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
  • Promoted teamwork among kitchen staff by fostering open communication and addressing issues promptly.
  • Trained new staff members in kitchen procedures, equipment usage, and recipe preparation to maintain quality standards.
  • Followed standard recipes, menus and apportions according to established standards.
  • Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
  • Provided nourishing and health-conscious food to customers under sanitary conditions.
  • Upheld high standards of presentation for all meals served, contributing to an elevated dining experience for patients.
  • Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
  • Enhanced kitchen efficiency by implementing standardized recipes and portion control guidelines.
  • Cooked meals according to administrative policies, health code regulations and food service standards.

Education

High School Diploma -

Napoleon High School
Napoleon, OH
05.2020

Skills

  • Food presentation
  • Plates presentation
  • Sanitation procedures
  • Kitchen sanitation
  • Food preparation
  • Safe food handling
  • Cooking techniques
  • Meal preparation
  • Food safety practices
  • Temperature control
  • Sanitary practices
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Cleaning procedures
  • Team building
  • Task prioritization
  • Self motivation
  • Written communication
  • HIPAA compliance
  • End-of-life care
  • Patient care
  • Feeding assistance
  • Basic life support
  • Vital signs monitoring
  • OSHA standards
  • Safety measures
  • Confidentiality
  • Compassionate
  • Safety precautions
  • Preparing meals
  • Patient-focused care
  • Collaboration and teamwork
  • Workflow optimization
  • Customer service
  • Reliable and responsible
  • Organizational skills
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Infection control
  • Nutritional knowledge

Certification


  • Basic Life Support (BLS) Certification - American Heart Association.
  • First Aid Certification - American Red Cross or American Heart Association.
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Timeline

Dietary Cook/Aide

Filling Home Of Mercy
08.2022 - Current

Healthcare Technician-STNA

Fulton County Health Center
11.2021 - 09.2024

Home Health Care

Personal Family
01.2021 - 11.2021

Health Screener

Henry County Hospital
10.2020 - 01.2021

Dietary Aide

Filling Home Of Mercy
08.2018 - 10.2020

High School Diploma -

Napoleon High School

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Katelyn Heuer